Customer Support Advisor

5 days ago


Warwick Warwickshire, United Kingdom ClearCourse Full time

Job description:   Role - Customer Support Specialist Location – Warwick Role type – Hybrid, Perm   Join IntelligentGolf , part of the ClearCourse Group, and help golf clubs across the UK get the best from the market-leading club management system. If you love golf and enjoy solving problems, this role lets you blend both in a friendly, fast-paced team.    What You’ll Do Support clubs via phone, email & helpdesk Troubleshoot queries and escalate development needs Deliver online and in-person system training Support customer onboarding & data set-up Keep CRM/helpdesk records accurate Build relationships that support customer retention    What You’ll Bring Strong IT/web skills + problem-solving mindset Confident communication & great attention to detail Customer-first attitude and a calm, professional phone manner A knowledge and passion for golf is essential Positive, proactive, and comfortable in a small, busy team    Benefits Competitive salary and benefits package 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model    Ready to help golf clubs thrive with brilliant tech? Apply today 



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