Field Service Engineer

4 weeks ago

Hounslow Greater London, United Kingdom BYD Europe Full time

BYD is seeking Field Service Engineers to cover various energy storage site locations across the UK. This role is responsible for reporting to the UK Regional Aftersales Manager. The Field Service Engineers will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on BYD energy storage units across various client locations within the UK.

Maintain BYD Energy Storage Systems to a high standard by carrying out annual PPM checks annual capacity tests and reactive works
Provide phone support and remote diagnostics to customers
Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips
Perform start-up and commissioning services at customer locations (SAT)
Assist the in-house system engineering group in product development and/or project work
Provide suggestions based on field experience, to improve the products
Prepare and perform customer training at BYD as well as at customer facilities (if required)
NVQ Level 3 or higher equivalent qualification in an electrical/ electro-mechanical discipline
Previous electrical or multi skilled maintenance experience
A current full clean UK driving licence (manual license)
Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)
CSCS card to working on site safety
Previous HVAC training and F-Gas qualification
Strong understanding of IT related subjects, CMD, remote desktop connections, networking(subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols
Working knowledge of power electronics / inverters / converters / generators / PLCs
Second language Mandarin/Cantonese/Xiang
This role involves travelling to different sites which have been categorised regionally but theoccasional overnight stay may be required.
Competitive salary based on experience and qualification
All travel time paid (door to door)
Overtime at 1.5x (including travel time)
Generous holiday allowance (25 days plus bank holidays)
Workplace pension
Full training, company van (business use only), sim card, fuel card and laptop will be provided
Team building events and employee learning opportunities
About BYD UK and BYD Energy Storage
BYD UK is the UK distributor of BYD Company Ltd which is a China-based company and a global leading-edge provider of green energy technologies. BYD UK is the UK distributor of BYD Company Ltd which is a China-based company and a globalleading-edge provider of green energy technologies.

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