Field Services Engineer

1 week ago

Hounslow Greater London, United Kingdom Smiths Detection Full time

SMITHS DETECTION MAKING THE WORLD A SAFER PLACE .

Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe.

Field Service Engineer - Level 3 - Heathrow Airport

Job Description

We are seeking a highly skilled and motivated Field Service Engineer to join our team, hybrid role with your main base location being Heathrow Airport, the successful applicants will live within 1hr commute from there.

Please note:

  • Due to the level of UK Security Clearance required, you need to have lived/worked in the UK for a minimum of 5 years.
  • Valid / Current UK Driving Licence.

This role involves troubleshooting, repairing, maintaining, and installing our equipment at various customer sites. The ideal candidate will have extensive experience of electrical and mechanical systems, a strong technical background, and excellent customer service skills.

Key Responsibilities:

  • Meet daily service repair needs and ensure customer satisfaction.
  • Install, repair, and maintain equipment in the field.
  • Provide customer training as required.
  • Document all inspections, maintenance, and repair work; submit paperwork timely.
  • Manage repair parts cycle time, including ordering, installing, and returning parts.
  • Review logs for open issues and prepare formal reports to customers as necessary.
  • Participate in service sales opportunities and assist with revenue programs.
  • Ensure proper maintenance and calibration of tools and test equipment.
  • Assess product/equipment performance based on field support data; recommend improvements.
  • Provide technical support to customers and other service professionals as required.
  • Conduct follow-up calls with customers to check system status.
  • Comply with company health, safety, and environmental policies.

Technical Knowledge:

  • Associate degree, ONC, HNC, or equivalent technical training/experience.
  • Experience in troubleshooting and field repair of electrical and electronic systems.
  • Competency in using MS Office Suite and learning specialized software.
  • Experience with mechanical and air-conditioning systems is desirable.
  • Familiarity with X-Ray, CT Scanning, Explosive Detection Equipment.

Skills and Abilities:

  • Due to the level of UK Security Clearance required, you need to have lived/worked in the UK for a minimum of 5 years.
  • Valid / Current UK Driving Licence.
  • Ability to work autonomously and be proactive, reliable, and accountable.
  • Excellent customer service skills and ability to handle stressful situations.
  • Strong organizational, communication, and interpersonal skills.
  • Ability to multitask and manage several projects simultaneously.
  • Team-oriented and flexible, actively seeking to share information and assist peers.
  • Willingness to travel when required and provide technical assistance when not on-site.

Benefits:

  • Competitive salary and overtime, bonus and more
  • Company vehicle provided.
  • Opportunity to work on high-visibility projects.
  • Continuous training and development opportunities.

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website () or LinkedIn

  • Field Service Engineer

    2 months ago

    London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. All work pre booked appointments in residential properties for one of London's largest private landlords. Gas safety...

  • Field Service Engineer

    4 weeks ago

    London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. All work pre booked appointments in residential properties for one of London's largest private landlords. Gas safety...

  • Field Service Engineer

    3 weeks ago

    London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. All work pre booked appointments in residential properties for one of London's largest private landlords. Gas safety...

  • Field Service Engineer

    3 weeks ago

    London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. All work pre booked appointments in residential properties for one of London's largest private landlords. Gas safety...

  • Field Service Engineer

    3 weeks ago

    London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. All work pre booked appointments in residential properties for one of London's largest private landlords. Gas safety...

  • Field Service Technician

    1 month ago

    Bolton, Greater Manchester, United Kingdom The Engineer Full time

    Location: Field Based in North Manchester across the Bury and Bolton areas Job Type: Full time, Permanent Closing Date: Friday 31 st May 2024 About Us: Boon Edam is the world market leader in commercial entrance control solutions, and we operate globally. We have manufacturing facilities in Holland, the USA, and China and a network of international...

  • Field Service Engineer

    3 weeks ago

    Little Ilford, Greater London, United Kingdom First Call Contract Services Full time

    Field Service Engineer You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Permanent Employment Opportunity Do you currently work in a technical, engineering or service environment? Are you looking to move into a Field Service Technician position? First Call Talent Solutions are...

  • Service / Breakdown Engineer

    1 week ago

    London, Greater London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential...

  • Service / Breakdown Engineer

    2 months ago

    London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential...

  • Service / Breakdown Engineer

    4 weeks ago

    London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential...

  • Service / Breakdown Engineer

    3 weeks ago

    London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential...

  • Service / Breakdown Engineer

    3 weeks ago

    London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential...

  • Service / Breakdown Engineer

    3 weeks ago

    London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential...

  • Field Service Engineer

    4 weeks ago

    Hounslow, Greater London, United Kingdom Reed Full time €45,000

    Reed Recruitment are currently working with a fantastic company specialising in Ophthalmology equipment within hospitals who are looking for a field service engineer to join their team. You will be covering predominately London however there will be requirements to travel anywhere up to Norfolk and down to Southampton depending on business needs. There...

  • Field Service Engineer

    4 weeks ago

    Hounslow, Greater London, United Kingdom Reed Full time €45,000

    Reed Recruitment are currently working with a fantastic company specialising in Ophthalmology equipment within hospitals who are looking for a field service engineer to join their team. You will be covering predominately London however there will be requirements to travel anywhere up to Norfolk and down to Southampton depending on business needs. There...

  • Field Service Engineer

    1 week ago

    Hounslow, Greater London, United Kingdom Reed Full time £45,000

    Reed Recruitment are currently working with a fantastic company specialising in Ophthalmology equipment within hospitals who are looking for a field service engineer to join their team. You will be covering predominately London however there will be requirements to travel anywhere up to Norfolk and down to Southampton depending on business needs. There is...

  • AV Field Service Engineer- Midlands

    3 weeks ago

    London, United Kingdom Fish Field Inc Full time

    proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, representing proAV, taking full responsibility for maintaining high levels of Customer Service through...

  • Field Service Engineer

    1 week ago

    Hounslow, Greater London, United Kingdom Reed Full time £45,000

    Reed Recruitment are currently working with a fantastic company specialising in Ophthalmology equipment within hospitals who are looking for a field service engineer to join their team. You will be covering predominately London however there will be requirements to travel anywhere up to Norfolk and down to Southampton depending on business needs. There is...

  • Field Service Engineers

    2 weeks ago

    London, United Kingdom Mulmar Food Services Full time

    **Field Service Engineers** **Location**: Based from home working in Inner / Outer London **Salary**: Competitive, DOE + Benefits **Vehicle**: Van provided **Contract**: Full time, Permanent **Hours**: Monday - Friday with rostered weekend working on call outs **We are Mulmar, we are growing and we want you!** With more than 30 years’ experience and...

  • Night Field Service Engineer

    4 weeks ago

    Hounslow, Greater London, United Kingdom Reed Full time €45,000

    Reed Recruitment are currently working with a fantastic company specialising in Ophthalmology equipment within hospitals who are looking for a field service engineer to join their team. You will be covering predominately London however there will be requirements to travel anywhere up to Norfolk and down to Southampton depending on business needs. There...