Estate Manager

4 weeks ago

Buckingham Buckinghamshire, United Kingdom Abbatt Property Recruitment Full time
Estate Manager based on a multisite estate in the heart of Chelsea with a combination of residential, commercial, and retail units. Main Purpose of Job: Leading and managing the on site operation and facilities team, providing the highest levels of service to all stakeholders, and maintaining a safe environment throughout the development. Financial Budget Management: Control service charges and non-recoverable budgets. Set site budgets and maintain expenditure levels. Prepare reports within expected deadlines. Financial Reporting: Ensure timely delivery of finalised budgets and year-end accounts in line RICS Professional Statement's recommended time lines. This includes issuing service charge budgets at least one month before the year begins and reconciliations within four months of the year-end. Contract Management Regularly review contracts annually. Re-tender as appropriate. Health & Safety Compliance: Achieve and retain the highest levels of compliance in the Health & Safety Management System (QUOODA). Operational Waste Management & Cleaning Standards Manage waste levels to meet company 2030 objectives (90% recycling). Maintain the highest cleaning standards throughout the development. Customer Service Satisfaction: Deliver high levels of customer/tenant service measured through satisfaction surveys. Address queries and complaints constructively and in a timely fashion. Maintain high standards of visual appearance throughout the development. KEY RESPONSIBILITIES Financial & Professional Creating and delivering the Service Charge and non-recoverable budgets and corresponding reports, reflecting the best value and RICS best practice. Resolving tenant queries and accounts team queries concerning service charges where appropriate. Provide a comprehensive report of any potential insurance claims together with all supporting information and paperwork as necessary. Liaise with the accounts team on all matters relating to supplier's accounts, invoice processing, administration, and management of contractors carrying out work on site. Technical & Facilities Operations To ensure the security, cleaning and mechanical engineering contracts are delivered to the highest standards, that regular service level reviews take place and that contracts are re tendered as appropriate. Ensuring that the CCTV and data collected are robust and collating all data and reporting on all collected data. To maintain tenant communication to consistently high standards regarding all facilities and operational issues that may affect them. Health & Safety Maintain awareness of the latest health and safety regulations, providing regular updates to internal stakeholders on compliance requirements. Implement necessary revisions to policies and procedures to uphold a safe and secure working environment for all personnel. Ensure all QUOODA Health and Safety compliance is of the highest standard. To ensure all annual health & safety and fire risk assessments are completed on time and all arising actions are resolved promptly. Review RAMS and issue permits to work. Customer Service Ensure that all Tenant queries received are responded to, and where possible resolved within 24 hours. To be visible to tenants, managing the on-site team to deliver excellent standards of Customer Service and presentation. Oversee and improve Net Promoter Score (NPS) by developing strategies to assess customer satisfaction, analyse feedback, and make enhancements that nurture positive customer relationships. General Operations Supervise and lead the effective functioning of the loading bay, collaborating with tenants concerning deliveries, and enforcing safety measures to streamline operations. Continuously evaluate and adjust the program, fostering a sustainable environment that achieves high recycling levels and minimises waste for a cleaner, greener future. Support the Asset Manager concerning new tenant's CPSE queries, and post move-in property queries. People To lead, direct and motivate the on-site team, regularly checking that every individual has undergone the appropriate training to allow them to maximise their effectiveness. Maintain close contact with your line Manager, other colleagues, and stakeholders. General To ensure all company policies are understood, communicated, and adhered to appropriately. To be available outside normal working hours if required. Person Specification Minimum of 7 years of progressive experience in building management, with a focus on mixed-use developments. - Proven track record of successfully managing facilities in a similar context. Industry Knowledge: - In-depth understanding of mixed-use development operations and associated challenges. Technical Skills: - Proficiency in utilising facilities management software and relevant technology. - Strong knowledge of HVAC, plumbing, electrical, and other building management systems. Team Leadership: - Demonstrated ability to lead and inspire a diverse team of maintenance and support staff. - Communication Skills: - Excellent verbal and written communication skills. - Ability to interact professionally with tenants, vendors, and internal stakeholders. Problem-solving: - Proven ability to identify and resolve complex facilities-related issues. - Strategic thinking to anticipate and mitigate potential challenges. Financial Acumen: - Experience in setting Service Charges Budgets and Accounts development and management for facilities operations. Salary - £60k to £65k 25 days holiday Generous pension scheme Private Health-care

TPBN1_UKCT

  • Senior Estates

    1 week ago

    Milton Keynes, Buckinghamshire, United Kingdom Finegreen Full time

    Finegreen are currently supporting a large NHS Trust in the appointment of a senior Estates professional for a period of 6 to 12 months. This role will focus specifically on Hard FM Estates; Engineering, Building Services qualified. Responsible for the provision and management of strategic and day to day Operational Estates building and engineering...

  • Instructions Manager

    1 month ago

    Buckingham, United Kingdom Connells Full time

    We're looking for a highly motivated **Senior Estate Agent**to join as **Instructions Manager** and List Property's for our fantastic residential sales team in branch in Buckingham. **What's in it for you as our SeniorEstate Agent?**: - Industry leading **training and development**: - Demonstrable **career** ladder - Compete for top **achievers...

  • Acquisitions Manager/ Senior Acquisitions Manager

    4 weeks ago

    Gibraltar, Buckinghamshire, United Kingdom SRG Full time

    Global Acquisition Manager | Real Estate | Gibraltar | Excellent Salary Package | Global Acquisition Manager required for a Gibraltar-based group dedicated to the ownership, development and management of commercial and residential real estate assets across capital cities, applying a bespoke investment strategy to each geographic region. You will have...

  • Field Sales Advisor

    2 days ago

    Buckingham, Buckinghamshire, United Kingdom Knewin Full time

    Sales Consultant Brand : Hours: Monday to Friday 8:45am - 6pm. Every other Saturday 9am - 4pm Alexander &Co. specialise in residential lettings, sales and property management. We understand how much property means to our clients, so no matter what you’re looking to do – let, rent, sell or buy – we’re here to help. Do you have a solid...

  • Sales Consultant

    2 days ago

    Buckingham, Buckinghamshire, United Kingdom Knewin Full time

    Job Title: Sales Consultant Location: Buckingham Brand : Alexander & Co Salary : £32,000 OTE Hours: Monday to Friday 8:45am - 6pm. Every other Saturday 9am - 4pm About Alexander &Co: Alexander &Co. specialise in residential lettings, sales and property management. We understand how much property means to our clients, so no matter...

  • Real Estate Associate or Senior Associate

    1 month ago

    Milton Keynes, Buckinghamshire, United Kingdom Chadwick Nott Full time

    Leading commercial firm has a new position for a real estate senior associate to join their highly regarded and successful department. This is a fantastic opportunity to join a highly rated real estate team, which is consistently rated number one in the region. The team advise clients on a wide variety of high profile domestic and international real...

  • Head of Operational Estates

    1 week ago

    Milton Keynes, Buckinghamshire, United Kingdom Finegreen Full time

    Finegreen are currently supporting a large NHS Trust in the appointment of a senior Estates professional for a period of 6 to 12 months. This role will focus specifically on Hard FM Estates; therefore any candidate must be from a Hard Services background i.e. Engineering, Building Services qualified. The role will also have a focus on putting key contracts...

  • Tax & Estate Planning Lawyer

    3 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Errington Legal Full time

    Are you seeking a role within a team which has consistently been top ranked in Legal 500 and Chambers and Partners? Agriculture and Estate Solicitor - Northampton with hybrid working A Top 60 UK law firm where you will be given the opportunity to develop a real specialism in the agriculture sector within a growing nationally recognised team. Good quality...

  • Agriculture, Estates

    3 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Errington Legal Full time

    Do you want to work for a growing Top 60 law firm, in a market leading Agriculture & Estates Team? Associate/Senior Associate- Agriculture & Estates - hybrid working available A market leading Agriculture and Estates team which has consistently been top ranked in Legal 500 and Chambers and Partners Offers good quality work in all types of transactional...

  • Network Engineer Remote in Remote

    1 month ago

    Buckingham, Buckinghamshire, United Kingdom Jas Gujral Full time

    Network Engineer – Milton Keynes and Remote Our Client is seeking to recruit a Network Engineer with at least 7 to 10 years proven hands-on expertise. Plan and implement network transformation across 43 UK sites to support a rollout of 1 to1 Devices to students. Support the design and implement of layer 3 network enhancement, additional WiFi Access...

  • NQ+ Solicitor

    3 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Errington Legal Full time

    Are you seeking a role within a team which has consistently been top ranked in Legal 500 and Chambers and Partners?Agriculture and Estate Solicitor - Northampton with hybrid working Client A Top 60 UK law firm where you will be given the opportunity to develop a real specialism in the agriculture sector within a growing nationally recognised team. Role ...

  • Associate/Senior Associate

    3 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Errington Legal Full time

    Do you want to work for a growing Top 60 law firm, in a market leading Agriculture & Estates Team?Associate/Senior Associate- Agriculture & Estates - hybrid working available Client A market leading Agriculture and Estates team which has consistently been top ranked in Legal 500 and Chambers and Partners Role Offers good quality work in all types of...

  • Restaurant Manager

    22 hours ago

    Aylesbury, Buckinghamshire, United Kingdom Juice Hospitality Ltd Full time

    Job Opportunity: Restaurant Manager - Fine Dining at Glorious Estate Venue Are you a passionate and experienced Restaurant Manager with a flair for fine dining? Are you seeking an opportunity to showcase your leadership skills in a stunning estate venue? Look no further! We are currently hiring a Restaurant Manager to join our fabulous team. Position:...

  • Global Acquisition Manager

    4 weeks ago

    Gibraltar, Buckinghamshire, United Kingdom SRG Full time

    Global Acquisition Manager | Real Estate | Gibraltar | Excellent Salary Package | Global Acquisition Manager required for a Gibraltar-based group dedicated to the ownership, development and management of commercial and residential real estate assets across capital cities, applying a bespoke investment strategy to each geographic region. You will have...

  • Property Manager

    7 days ago

    Milton Keynes, Buckinghamshire, United Kingdom Rayner Personnel Full time

    Estate Agency Property Manager Would you like to further your career in the Property Industry? Our client, a market leading Estate Agent in Milton Keynes, are looking for a highly motivated candidate to fill the role of Property Manager. Working in a team, you will be required to build excellent relationships with Landlords, Tenants, and Contractors....

  • Lodge Manager

    6 days ago

    Aylesbury, Buckinghamshire, United Kingdom Churchill Estates Management Ltd Full time

    Salary: £23,500 per annum, plus excellent benefitsHours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunchLocation: Oscar Lodge, Aylesbury, Buckinghamshire, HP20 1FN Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Oscar Lodge is a stunning new...

  • Facilities Manager

    1 week ago

    Buckinghamshire, United Kingdom Elton Recruitment Full time

    Our client is a prominent property management company based in the High Wycombe area. We are looking for a Facilities Manager to join their team to manage their portfolio of commercial estates. This is a perfect role for someone with a proven track record of delivering successful FM services in a multi-location commercial environment, wanting to join a...

  • Facilities Manager

    1 week ago

    Buckinghamshire, United Kingdom Elton Recruitment Full time

    Our client is a prominent property management company based in the High Wycombe area. We are looking for a Facilities Manager to join their team to manage their portfolio of commercial estates. This is a perfect role for someone with a proven track record of delivering successful FM services in a multi-location commercial environment, wanting to join a...

  • Facilities Manager

    1 week ago

    Buckinghamshire, United Kingdom Elton Recruitment Full time

    Our client is a prominent property management company based in the High Wycombe area. We are looking for a Facilities Manager to join their team to manage their portfolio of commercial estates. This is a perfect role for someone with a proven track record of delivering successful FM services in a multi-location commercial environment, wanting to join a...

  • Facilities Manager

    3 days ago

    Buckinghamshire, United Kingdom Elton Recruitment Full time

    Job Description Our client is a prominent property management company based in the High Wycombe area. We are looking for a Facilities Manager to join their team to manage their portfolio of commercial estates. This is a perfect role for someone with a proven track record of delivering successful FM services in a multi-location commercial environment,...