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Civil servant at the fourth qualification level as a consultant for IT service management

1 month ago

Germany, United Kingdom Bayerisches Staatsministerium für Wirtschaft, Landesentwicklung und Energie Full time

The Bavarian State Ministry of Economic Affairs, Regional Development and Energy is looking for a full-time position in Unit Z5 "IuK, eAkte, Organization" in the near future.
as a consultant for IT service management (m/f/d)
The Bavarian State Ministry of Economic Affairs, Regional Development and Energy works to keep Bavaria competitive as a business location. Supporting start-ups is also one of our tasks. The internal business processes of the Bavarian State Ministry of Economic Affairs, Regional Development and Energy are fully digitalized and paper processes are a thing of the past. As part of defined IT service management processes, the IT department provides the necessary infrastructure (on-prem and cloud), administers the associated systems and provides both advice and support to the specialist departments in IT matters.


The advertisement is aimed exclusively at civil servants (m/f/d) up to grade A 14 with entry into the 4th qualification level of the science and technology career path or promotion to the former higher service or modular qualification for an office from grade A 14 in the same career path.
Design, implementation and updating of IT service management processes
Implementation of service processes in the ticket system (OTRS)
Implementation of supporting web applications
Computer scientist (m/f/d), business computer scientist (m/f/d), industrial engineer (m/f/d), graduates in electrical engineering and information technology or management and technology (TUM-BWL) (m/f/d) or mathematician (m/f/d) with a diploma degree (Univ.) Knowledge of IT service and identity and access management or willingness to acquire this knowledge
Verbal and written fluency (German, English)
Ability to work in a team and service orientation
Employment as a civil servant with the possibility of promotion up to grade A 15 BayBesG
Flexible working hours, home office possible to a certain extent
5 minutes' walk away), stores for daily needs in the immediate vicinity, English Garden can be reached on foot in approx. JobBike Bayern, fitness flat rate, own fitness room
Free parking spaces and locked bicycle parking spaces
Joint events (staff outing, Christmas party, networking for new hires, etc.)
Be a part of us and lend a hand
The position is generally part-time, provided that full-time performance of the duties is ensured through job sharing.
Further information about the Bavarian State Ministry of Economic Affairs, Regional Development and Energy can be found at


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