Head of Food and Hospitality

2 weeks ago

Harrogate North Yorkshire, United Kingdom CGC Event Caterers Full time

CGC Event Caterers are currently recruiting for a Head of Food and Beverage to join the team at one of our most elegant and exciting venues, The Sun Pavillion Based in Harrogate, The Sun Pavillion provides the perfectvenue for Weddings, Private Parties, Birthdays and many more events
We are seeking a Head of F&B to run the venue day by day, making sure all events are of the highest standard for all guests and ensuring the venue is exceptionally maintained.
CGC Event Caterers is a long established caterer with decades of experience in the hospitality industry. We operate at venues of all sizes and have exclusivity at prominent sporting, entertainment and cultural locations across the UK and is also the European Catering Division for ASM Global, the global leader in the delivery of live entertainment and events.

In the UK, we operate at the following venues:
Eight Yorkshire Racecourses including the world famous York Racecourse
Yorkshire Event Centre – Harrogate
LNER Community Stadium – York
Theatre Royal and Concert Hall – Nottingham
The Halls - Wolverhampton

KEY RESPONSIBILITIES
Lead the management and staff team in the delivery of a professional, efficient and cost effective catering operation at The Sun Pavilion and various venues as required.
Ensure we facilitate all events at The Sun Pavilion and events outside The Sun Pavilion to the highest standards of catering, delivery and customer and client satisfaction;
Full operating target responsibility for relative events;
Responsibility for achieving KPI’s and tasks to assist with achieving overall Company objectives;
Complete event day flash reports;
Monthly forecast reporting requirements to be submitted within set deadlines;
Ensure event billing is completed and submitted promptly for customer invoicing;
To ensure that the Standard Operating Procedures (SOP’s) of CGC Event Caterers are adhered to at all times;
Line manager to Sun Pavilions wedding and event coordinator;
Provide and promote excellent customer service acting as an ambassador for the Company;
Custodian of guardians of grub data;
Supporting at other CGC Event venues out of wedding season

PERSON SPECIFICATION
At least 3 years’ experience within the Event/Hospitality Management industry, ideally in a similar role involving leading a team.
Financially aware with knowledge of catering budgets, margins, cost of sales and fixed and variable costs.
Minimum level 2 Food Hygiene qualifications and knowledge (current certificates). Willing to work towards level 3.
First aid at work qualification or willing to work towards
IOSH qualification or willing to work towards  Excellent communication skills in leading a team
Ambitious and self-motivated individual, able to work under pressure to deliver  Excellent customer service skills
A full clean driving licence is required along with own transport

GENERAL INFORMATION
The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required. You will be required to assist with other venues such as during Racing season when The Sun Pavillion's season is primarily finished.

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