Sales Coordinator
1 month ago
Job Profile: Sales Coordinator (Office Based) - Welwyn Garden City
Location: Welwyn Garden City, United Kingdom
Salary:
Caffeine Limited is a family business with a passion for coffee and the hospitality sector. Over 40 years we have earned a reputation for unrivalled service excellence, making us one of the leading coffee machine suppliers for a wide range of businesses.
Due to new customer acquisitions and business expansion, we are currently seeking a detail-oriented and organised Sales Coordinator to join our growing team. This role will be based in our Welwyn Garden City office and will play a crucial part in supporting our sales team and ensuring smooth operations.
Responsibilities:
- Assist the sales team in the coordination and administration of sales activities, including order processing, invoicing, and delivery scheduling.
- Maintain accurate and up-to-date customer records in the CRM system.
- Respond to customer enquiries and provide product information and support as needed.
- Collaborate with internal teams, such as logistics and customer service, to ensure timely and accurate order fulfilment.
- Prepare sales reports and analysis, providing insights and recommendations to the sales team and management.
- Assist with the preparation of sales presentations and materials.
- Coordinate and schedule meetings, appointments, and travel arrangements for the sales team.
- Monitor inventory levels and coordinate with the operations team to ensure product availability.
- Support marketing initiatives by coordinating the distribution of promotional materials and samples.
- Stay updated on product knowledge and industry trends to effectively communicate with customers.
Requirements:
- Previous experience in a sales support or coordination role, preferably in the coffee industry or related field.
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Excellent attention to detail and accuracy in data entry and record-keeping.
- Proficient in using CRM systems and Microsoft Office Suite.
- Strong communication and interpersonal skills, with the ability to work effectively with internal teams and external customers.
- Self-motivated and proactive, with the ability to work independently as well as collaboratively within a team.
- Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
- Knowledge of coffee machines and related products is a plus.
- Flexibility to assist with occasional weekend or out-of-office events.
- We offer a competitive salary and a supportive work environment. If you have the required experience and skills we would love to hear from you.
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