Guest Services Manager

3 weeks ago


Islington Norfolk, United Kingdom St Giles Hotel Full time
We are looking for a

Guest Services Manager

(Duty Manager)to join the Front Office Department at the St Giles Hotel in London . St Giles London offers the citys best value for honest comfort and incredible convenience. Located in the heart of the historic West End, Londons main commercial and entertainment centre. Our mission is to bring the St Giles experience to life by creating value, making a difference and contributing to memories that last far beyond checkout. As

Guest Services Manager

(Duty Manager) you will assist, under the direction of the Front Office Manager, in the management of Reception operations, supervising the team and ensuring that guest service is maintained to the highest standards required by the company. You will handle complaints and requests in a professional manner as well as assist the Front Office team in managing tasks from check in to attending to guests needs. You must have the ability to make decisions confidently, must remain calm and focused when faced with emergency and security situations as well as use good judgement to escalate situations whenever appropriate. You must ensure that guests are provided with consistent service throughout their stay at the St Giles Hotel and always aim to exceed expectations. You will be a dynamic individual who shares our passion for delivering an amazing and outstanding guest service with proven experience in Front Office within a similar establishment is essential. You will need to demonstrate the ability to communicate at all levels within the organisation with strong communication and people skills.

An excellent and confident communicator, you will take a hands-on and proactive approach to your role with a key focus on developing and supporting your immediate colleagues. You must have a good understanding of emergency and Health & Safety procedures. This is a fantastic opportunity to join the dedicated team at the St Giles Hotels that offers excellent opportunities for career development and progression.

TPBN1_UKCT

  • Islington, Norfolk, United Kingdom International Services Full time €2,200

    With the launch of the new ship, the Disney Treasure, Disney Cruise Line is growing the Reception Teams. We are looking for a candidate able to join in the next 2 to 4 months for a 6 months contract. Contracts are renewable i ndefinitely. The 5 ships of the Disney Cruise Line fleet welcome between 3000 and 4000 passengers. The guests are mainly families...


  • Islington, Norfolk, United Kingdom International Services Full time €2,200

    With the launch of the new ship, the Disney Treasure, Disney Cruise Line is growing the Reception Teams. We are looking for a candidate able to join in the next 2 to 4 months for a 6 months contract. Contracts are renewable i ndefinitely. The 5 ships of the Disney Cruise Line fleet welcome between 3000 and 4000 passengers. The guests are mainly families...


  • Islington, Norfolk, United Kingdom International Services Full time €2,200

    With the launch of the new ship, the Disney Treasure, Disney Cruise Line is growing the Reception Teams. We are looking for a candidate able to join in the next 2 to 4 months for a 6 months contract. Contracts are renewable i ndefinitely. The 5 ships of the Disney Cruise Line fleet welcome between 3000 and 4000 passengers. The guests are mainly...


  • Islington, Norfolk, United Kingdom International Services Full time €2,200

    With the launch of the new ship, the Disney Treasure, Disney Cruise Line is growing the Reception Teams. We are looking for a candidate able to join in the next 2 to 4 months for a 6 months contract. Contracts are renewable i ndefinitely. The 5 ships of the Disney Cruise Line fleet welcome between 3000 and 4000 passengers. The guests are mainly...

  • Guest Service Manager

    3 weeks ago


    Islington, Norfolk, United Kingdom St Giles Hotel Full time

    Guest Services Manager (Duty Manager)to join the Front Office Department at the St Giles Hotel in London . Located in the heart of the historic West End, Londons main commercial and entertainment centre. Guest Services Manager (Duty Manager) you will assist, under the direction of the Front Office Manager, in the management of Reception operations,...

  • Guest Service Manager

    3 weeks ago


    Islington, Norfolk, United Kingdom St Giles Hotel Full time

    Guest Services Manager (Duty Manager)to join the Front Office Department at the St Giles Hotel in London . Located in the heart of the historic West End, Londons main commercial and entertainment centre. Guest Services Manager (Duty Manager) you will assist, under the direction of the Front Office Manager, in the management of Reception operations,...


  • Great Yarmouth, Norfolk, United Kingdom Dorchester Collection Full time

    To supervise the Guest Service Receptionists, ensuring that all required tasks are completed on a daily basis. To ensure smooth running for their shift and communication with other departments. What you'll get Complimentary nights with breakfast within Dorchester Collection 50% F&B discount at selected restaurants at The Dorchester and Coworth Park ...

  • General Manager

    2 weeks ago


    Islington, Norfolk, United Kingdom COREcruitment International Full time

    An opportunity waits for a vibrant and guest-focused General Manager in the heart of Central London. This medium-sized company, renowned for its great product in a stylish setting and an awesome people culture, is seeking an energetic leader to take charge of daily operations and financial performance. Key Responsibilities: Lead a high-performing team to...

  • General Manager

    2 weeks ago


    Islington, Norfolk, United Kingdom COREcruitment International Full time

    An opportunity waits for a vibrant and guest-focused General Manager in the heart of Central London. This medium-sized company, renowned for its great product in a stylish setting and an awesome people culture, is seeking an energetic leader to take charge of daily operations and financial performance. Key Responsibilities: Lead a high-performing team to...

  • Wine Bar Manager

    2 months ago


    Islington, Norfolk, United Kingdom Bellanger Full time

    A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics. The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart....

  • Wine Bar Manager

    2 months ago


    Islington, Norfolk, United Kingdom Bellanger Full time

    A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics. The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart....

  • General Manager

    3 days ago


    Islington, Norfolk, United Kingdom Westwood Recruitment Solutions Ltd Full time €50,000

    Join Our Team as General Manager for a Flagship Venue in London. Location: London Salary: Up to £50,000 per annum + Healthy Tronc + Bonus + Many Benefits OTE 60-70k. Are you a dynamic and experienced General Manager ready to take on an exciting new challenge? We are looking for a passionate leader to helm our flagship venture in London. As a key player in...

  • General Manager

    3 days ago


    Islington, Norfolk, United Kingdom Westwood Recruitment Solutions Ltd Full time €50,000

    Join Our Team as General Manager for a Flagship Venue in London. Location: London Salary: Up to £50,000 per annum + Healthy Tronc + Bonus + Many Benefits OTE 60-70k. Are you a dynamic and experienced General Manager ready to take on an exciting new challenge? We are looking for a passionate leader to helm our flagship venture in London. As a key player in...

  • Bar and Wine Manager

    2 months ago


    Islington, Norfolk, United Kingdom Bellanger Full time

    A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics. The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart....

  • Bar and Wine Manager

    2 months ago


    Islington, Norfolk, United Kingdom Bellanger Full time

    A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics. The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart....

  • Restaurant Host

    3 days ago


    Islington, Norfolk, United Kingdom The Twenty two Full time

    The Twenty Two, a luxury lifestyle hotel with an all-day neighbourhoodrestaurant and a private members club, on the historic Grosvenor Square in Londons Mayfair. Set within a Grade II listed Edwardian Townhouse at number 22 Grosvenor Square, the building has been redesigned into a Westside hideaway for creative cohorts, local residents and international...

  • Restaurant Host

    2 days ago


    Islington, Norfolk, United Kingdom The Twenty two Full time

    The Twenty Two, a luxury lifestyle hotel with an all-day neighbourhoodrestaurant and a private members club, on the historic Grosvenor Square in Londons Mayfair. Set within a Grade II listed Edwardian Townhouse at number 22 Grosvenor Square, the building has been redesigned into a Westside hideaway for creative cohorts, local residents and international...

  • Maitre D'

    3 days ago


    Islington, Norfolk, United Kingdom The Twenty two Full time

    We are looking for a Maitre D to join our team who is bold, driven towards excellence, guided by intuition and grounded in empathy. About us The Twenty Two, a luxury lifestyle hotel with an all-day neighbourhoodrestaurant and a private members club, on the historic Grosvenor Square in Londons Mayfair. Set within a Grade II listed Edwardian Townhouse at...

  • Maitre D'

    2 days ago


    Islington, Norfolk, United Kingdom The Twenty two Full time

    We are looking for a Maitre D to join our team who is bold, driven towards excellence, guided by intuition and grounded in empathy. About us The Twenty Two, a luxury lifestyle hotel with an all-day neighbourhoodrestaurant and a private members club, on the historic Grosvenor Square in Londons Mayfair. Set within a Grade II listed Edwardian Townhouse at...

  • General Manager

    2 weeks ago


    Islington, Norfolk, United Kingdom COTE Full time

    General Manager Calling all experience embracers and foodie connoisseurs – there’s a new job in town. It takes a special kind of person to join us here at Côte as a General Manager. Do you think you’ve got what it takes to share joy and make it special for your team and guests? Are you the kind of person who always thinks about the big picture? Are...