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Freight Forwarder
2 months ago
DP World in the UK is at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solutions, and the benefits of freeport status to our customers. We are the leading provider of data-driven logistics, deploying industry-leading technology to further broaden our digital vision to disrupt world trade, while ensuring a positive and sustainable impact on economies, societies, and our planet.
We are on a journey to become the leading end to end logistics solution provider and Freight is a key part of this journey. We are excited to present our new Freight Division, based at London Gateway, Essex. This will be a new department with ambitious growth, we are looking for an experienced Airfreight/Ocean Freight Operator to be the foundation for our journey and the beginning of our growth.
Our ideal candidate will ideally have Air and Ocean Freight experience, as well as Import and/or Export experience. You don’t have to tick every box to be our perfect candidate, our recruitment team are keen to speak to experienced freight professionals who are up to the challenge of shaping this new venture.
Compensation:
In addition to a competitive salary and personalised benefits, DP World offers exciting and challenging roles within a growing international organization. Hours: Monday – Friday 37.Contract: Permanent
The ideal candidate will have operational experience in Air & Ocean, ideally with import & export experience, including customs entry preparation and submission.
· A good understanding of customer service excellence accompanied by an alert & professional telephone manner.
· Ocean and or Air DG trained would be an advantage, if not training will be provided.
· Aviation security trained would be an advantage, otherwise training will be given.
· Execute job activity in accordance with the DP World global freight forwarding operating process.
· Assist with account start-up. Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files.
· Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files.
· Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance.
· Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload.
· At least 3 years of relevant and recent experience in Freight Forwarding Operations and Customer Service
· Freight Forwarding experience is mandatory.
Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding Industry.
· Execution Driving Skills – Ability to drive strong execution of initiatives, ensuring that the Countries get things right the first time through questioning, analysing, planning and follow-up.
· Agile Skills - Ability to prioritize multiple tasks to meet various deadlines
· Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word, Excel & PowerPoint
· Languages - You speak and write fluent English – additional languages are a bonus, but not a must.
A full valid UK driving license or appropriate international license allowing you to drive on UK roads
