Claims Quality Assurance Officer

Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.
whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.
Quality Assurance Manager
Are you an inquisitive and impactful individual looking for an exciting, dynamic and interesting new role in Quality Assurance? And where you can use your judgement and risk based thinking to support the programmes at Thales through many different decisions during the project lifecycle?
If so, we’d love to hear from you as we’re currently looking for a Quality Assurance Manager to join our Optronics & Missile Electronics (OME) team in Glasgow. Hybrid working (3 days on site per week)
We’ll also pay for your CQI membership and support formal certified training where appropriate e.g. lead auditor training
Reporting to the Quality Manager, you can expect to be involved in:
Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy
Acting as the customer’s representative inside the project or bid team and looking to maximize customer satisfaction and support any actions
Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales
Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement
Possess excellent organisation, time and project management skills to deliver on time against competing priorities
Please visit the UKSV website for further guidance.
Our core benefits include a pension plan, private medical insurance, life assurance, income protection as well as an employee assistance programme.
In addition, our flexible benefits platform gives you the power to customise your benefits to suit your needs. You can choose to add a number of optional benefits including: healthcare cash plan, health assessments, family cover private medical insurance, buying/selling annual leave, gym membership discounts + much, much more. You can also enjoy exclusive access to our discount site
Alongside a competitive base salary, we offer a variable compensation plan bonus, 27 days annual leave + 1 company day + UK public holidays, a Friday lunchtime finish as well as the opportunity to volunteer up to 3 days to support local charities/communities in which we work.
~ Please note the role's advertised period will be extended over the holidays, interviews are intended to take place after the new year.*

Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.
With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.