Group Reporting Manager | Remote Working

If you can manage and configure databases to meet business needs, communicate effectively with users, and enjoy data analysis, we would love to hear from you
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
Save the Children has an ambitious strategy, which requires us to take and manage an appropriate level of risk, often in complex environments, in order to improve the lives of the most marginalised children and communities that we work with. We are a large, complex charity and risk touches every part of the organisation and all aspects of what we do.
Safeguarding, Legal, Health & Safety) who investigate incidents reported through SCUK's incident reporting and case management IT system (IRCM system).
Youwill act as the product owner for the system and will be the main point of contact with the software provider, responsible for ensuring that the system is configured and operating effectively to meet business needs and ensure that we can maximise use of the incident data.
Akey objective for this new role will be to develop insightful reports and dashboards that help us analyse and monitor incident data relating to key areas of risk in SCUK's work, for example safeguarding, fraud, and health and safety. The aim will be to develop reporting and analysis that can identify trends and root causes to help us learn from incidents and improve the ways in which we respond to risks.
Safeguarding, Fraud, Health & Safety) to understand business needs, gathering feedback on issues and functionality requirements, and exploring solutions and improvements;
Manage the relationships with the ICRM software provider, SCUK technology team, and specialist teams to support the ongoing use of the system and to coordinate system updates and improvements;
Ensure training and user guides are available for new users and communicate system functionality updates to all users;
Maintain high standards of data protection compliance in the configuration and use of the system through the completion and maintenance of privacy impact assessments;
Develop mechanisms to monitor data quality for consistency and accuracy.
Incident analysis and reporting:
Use appropriate data analytical tools such as Excel and Power BI to enable regular analysis of incident data to detect and monitor trends, including the proactive identification of emerging areas of risk and their causes;
Develop clear and user-friendly reporting formats, such as dashboards and trend analysis, tailored to different audiences, including the Executive Leadership Team, the Audit and Risk Committee, and specialist teams;
Convert data into actionable intelligence that enables the organisation to learn from incidents and highlights areas for improvement.
Monitor data quality from incident reports and liaise with specialist teams and incident reporters to ensure information is accurate and complete;
Manage the incident reporting and case management Sharepoint site and intranet pages, ensuring the provision of helpful and up to date information about incident reporting and investigation processes and procedures
Act as focal point for promoting awareness of incident reporting as an important part of protecting people and assets, and in doing so contribute to a culture of openness and learning;
Coordinate regular meetings for system users from specialist teams to share IRCM system knowledge and best practice, discuss common issues, trouble-shoot and monitor case management Key Performance Indicators;
As the key point of contact for system users, providing training and guidance, and managing user access you will have strong interpersonal and communication skills. You will also build awareness around incident reporting processes and responsibilities with staff and volunteers throughout SCUK, helping to ensure that reporting is integrated in all SCUK's programmes.
Experience in high-level project management with excellent communication skills, both verbal and written.
The ability to build credibility quickly and to communicate with impact, including influencing at senior management level.
Experience configuring or managing an IT system or database.
Knowledge of and/or experience in data analytics or the use of reporting tools such as Power BI.
Awareness of risk management principles is desirable.
Knowledge of or experience in one or more of Save the Children's reporting areas (e.g., safeguarding, fraud, risk, health and safety) is desirable.
Proficiency in the use of Microsoft Office Suite, including Excel, Word and PowerPoint, and ability to quickly learn to use new software.
Commitment to Save the Children's vision, mission and values.
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview .
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunityto change their world. We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interestedin people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with(or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know thatdifferent voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. Candidates should note that unfortunately it is not our policy to reimburse expenses accrued when attending interviews at Save the Children UK unless you are requested to attend an interview in an alternative location to where the role is based.
Any Employment with Save the Children UK will be subject to the following checks prior to your start date:
Full time (flexible working options available)