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Claims Business Analyst
4 months ago
Contractor
Claims Business Analyst
Initial 6 month contract
We are in the process of optimising our claims function through a number of projects and initiatives with our aim to continuously evolve our claims service so that our special claim's philosophy continues to resonate and inspire our customers, trading partners and colleagues that we work with and hope to work with in the future.
How we handle claims distinguishes us from our peers and underpins our brand promise that "we see the people behind the policy".
As a Claims Business Analyst you'll help drive and shape business processes and best practises as part of our claims optimisation programme.
You will work with claims colleagues across our Group and Business Units on a number of different initiatives and will play an important part in reviewing and analysing data and developing our claims processes, guidelines and governance procedures.
Define and document claims requirements across a number of projects and initiatives
Reviewing and assessing data flows, data capture and data information across claims departments
Develop strong working relationships across the claims function and work closely with key stakeholders to understand the current ways of workings
Develop and document the "as is" and "to be" processes and assist in steering the business through any changes
Produce high quality deliverables such as requirements specifications, process maps, and stakeholder presentations
Support the successful delivery of the claims optimisation projects and initiatives
Proven experience as a Business Analyst, preferably in claims process improvement
Strong understanding of business processes and organisational structures
Experience and understanding of claim life cycle processes and claims data capture would be beneficial
Experience of using analytical techniques to interpret data and produce meaningful management information including trend analysis
Formal Business Analysis qualifications would be beneficial
Demonstrate a commitment to quality, service and defining best practice.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. Diversity and Hybrid working
We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success.
We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.
This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance.
