Training Solution Architect

6 days ago

Hull East Yorkshire, United Kingdom KCOM Full time

Customer Solutions Architect (Permanent, Full Time)
As a Customer Solutions Architect, you’ll design and deliver innovative solutions across SD-WAN, LAN/Wi-Fi, and ISP services.
You’ll work closely with sales teams and technical experts to translate customer needs into clear, commercially viable solutions - helping businesses thrive with cutting-edge technology. This is your chance to influence IT architecture strategies and make a real impact on how we connect our customers.
Location – Hull, Carr Lane, 2 days office based minimum
Design resilient, diverse network solutions and build circuit designs.
Create Statements of Work (SoWs), Bills of Materials (BoMs), and protect commercial margins.
Support SMB Sales Desk and Field Account Managers with rapid presales enablement.
Coordinate internal teams and partners for surveys, scoping, and governance.
Strong technical background in enterprise networking and unified communications.
Ability to work with multiple stakeholders and manage complex projects.
Familiarity with delivery methodologies (Agile, Waterfall).
Advanced MS Office skills; 28 days holidays plus bank holidays
~ Excellent Pension Scheme with generous employer contributions
~ Life Assurance and Income Protection
~ Corporate Discount schemes
~ We support hybrid and remote working
~ A variety of health, wellbeing and lifestyle benefits to choose from

KCOM goes beyond broadband—for us it's about community, innovation, and commitment. Since 1904, we've been integral to Hull and East Yorkshire, delivering award-winning broadband services and being at the heart of our region. Join us in expanding our full-fibre network and connect more homes and businesses.
At KCOM, collaboration fuels our innovation, driving us to be the best and keep our customers seamlessly connected. We empower our customers to thrive in the digital age, and we're passionate about making a real difference in their lives.
Immerse yourself in a workplace that values you as an individual, offering family-friendly policies and adaptable working arrangements.
Engage with us through employee forums, enjoy a wide range of on-site facilities, and a suite of services supporting colleagues from diverse backgrounds. Benefit from an employee assistance program, occupational health support, a variety of online wellbeing tools as well as our personal development learning platform.
Values are not just words for us – they are the foundation of our dynamic workplace. Grow with us, seize opportunities to progress, and unleash your potential in an environment designed to nurture your professional development.
We champion inclusivity for all, celebrating diversity through forums and DEI events. We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.
No agency applications will be accepted at this time.

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