Infrastructure Engineer

3 weeks ago


Tewkesbury Gloucestershire, United Kingdom Roke Full time

As an Infrastructure Engineer, you’ll provide operational support such as incident resolution, change implementation and maintenance activities as part of an on-site team in the Gloucester area; Roke are a leading technology & engineering company with clients spanning National Security, Defence and Industry 4.0 through our Futures business and Intelligence as a Service. Providing operational support, such as incident resolution, change implementation and maintenance activities to ensure a stable and reliable environment
Supporting the Tech Lead with active management of the environments and escalation any risks.
Proactive monitoring to stay ahead of potential issues
Embrace and adapt ITIL4 practices for an agile platform operation delivery and operations environment
Developing and maintaining service operation according to customer and Roke policies, procedures, and standards to ensure compliance with industry regulations and best practices
Executing agreed changes to service provision, configuration items, and documentation.
Proven experience managing IT operations in a complex, fast-paced highly regulated environments, preferably aligned to national security or defence
VMWare Suite (ESXi, vCenter and NSX / VCF), Windows System Administration (AD, DNS, DHCP, PKI), Linux System Administration, Backup solutions such as Veeam, Docker and/or Kubernetes and Nagios
Awareness of Networking Technologies
Awareness of Cyber Security principles
Familiarity with the ITIL framework and (ideally) experience of working closely with DevOps product teams, particularly in public sector and National Security landscape
Familiarity with software development practices and tools used by software developers. Built over a 60-year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act - through dynamic insights from the analysis of multiple layers of data. We re-invest in product innovation, and we empower our people to make a difference.

You’ll find our Gloucester site in a business park two minutes from junction 11A of the M5; The site allows easy access to our local customer base. This role will involve spending 5 days per week on site with a customer in the Gloucester area with trips to the local Gloucester office as and when required.
We are committed to a policy of Equal Opportunity, Diversity and Inclusion, enabled by our employee led resource groups of Women In Roke, Neurodiversity, Inspire (LGBT+) ME (Majority Ethnic), Veterans and Disability; alongside a team of Mental Health First Aid Champions who help build a mentally healthy workplace, challenge stigma and support positive wellbeing.

Annual bonus: Based on profit share and personal performance
Private medical insurance: Holiday: 25 days plus public holidays and your birthday off



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