Admin / Retail Assistant

2 weeks ago

London, United Kingdom Kiki McDonough Full time

RETAIL OPERATIONS ASSISTANT– LUXURY JEWELLERY
Founded in London by fifth-generation jeweller Kiki McDonough, the eponymous fine jewellery brand is renowned for showcasing vibrant gemstones in timeless and wearable designs.
With a dedication to exceptional craftsmanship and responsibly sourced materials, Kiki designs exquisite jewellery to complement a modern lifestyle. The brand is stocked in prestigious brand partners including Fortnum + Mason, Neiman Marcus, The Watches of Switzerland Group and is available globally online via on Harrods.The Retail Operations Role plays an integral part in the logistical elements of stock movement and management across all areas of the business. This role reports to the Operations Manager and is based at our Flagship store, 12 Symons Street London Location.

Responsible for Ecommerce shipments and order send outs for Wholesale Accounts.
· Organising workshop dispatches and collections via couriers.
· Monitor and ordering of client and WS packaging for all channels of the business.
· Maintain packaging levels for all departments.
· Handling rolling stock counts across all collections ensuring accuracy and availability.
· Along with M&P Supervisor onboard replenishment stock and wholesale stock.
· Support with QC and onboarding
· Work alongside the retail team to ensure organisational upkeep of overstock.
· Kiki McDonough is a global brand committed to celebrating the diverse voices of our employees, partners, and the customers we serve. We are a proud member of the RJC (Responsible Jewellery Council) and we continue to implement sustainable changes to ensure we are caring for our environment and our team.

Our goal is to continue to grow as a leading luxury brand, delivering outstanding quality, timeless and classic design and excellent customer service. We will always strive to deliver outstanding and personal service with every interaction, to ensure their continued support and loyalty.

We strive to continually learn about our customers, market trends and analysis data. We challenge ourselves and others to make the right decisions and add value to our business, contributing ideas and actions that move our brand forward.

Proficient in Microsoft Office
· Numerical and intermediate Excel skills
· Comfortable with using stock and IT systems (Full Training will be given)

*Full time role, Monday to Friday.

You enjoy working in a creative environment.
· Wear jewellery
· Private healthcare
· Wellbeing support via an EAP programme.
· Selection of office snacks
· Jewellery loyalty scheme

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