Senior Knowledge and Information Manager

4 weeks ago


Bristol, United Kingdom Rowden Full time

We’re building the next UK-headquartered engineering powerhouse.
There is a gulf between the needs of mission-focused organisations and the development and delivery of the critical technology they rely on. The consequences of this are felt acutely by underserved frontline operators, demanding a new breed of engineering enterprise to bridge this divide.

We design and build systems, infrastructure, and applications to deliver mission advantage to those working to protect the security of the UK and its allies. Rowden is setting a new standard in government technology provision: hyper-efficient engineering, better customer relationships, and rapid assimilation of commercial technology.

You will be responsible for ensuring our approach to knowledge and information management is efficient, intuitive and user centric. Your role will emphasise the design and usability of our systems, ensuring they meet the needs of end-users while maintaining robust data governance. Whether it’s providing our engineers with version-controlled technical documentation, supporting our sales team with curated bid copy, or enabling our managers to make strategic decisions based on accurate and up to date information, you will play a key role in the success of the company.

Defining Rowden’s knowledge management strategy, with a focus on user experience and service design.
Providing best practice guidance for data handling, storage, and usage.
Developing and enforcing data governance policies to ensure the integrity, security, and proper use of data.

The ideal candidate will have a strong foundation in knowledge management and a passion for service design. Technical proficiency in the management, integration and automation of software tools and workflows.
A detailed understanding of information management frameworks and best practice.
You are committed to continuous learning and development in the fields of knowledge management and service design.

We are committed to building a flexible, inclusive, and enabling company. We also recognise the importance of flexible working and support this wherever we can. We typically operate a flexible, hybrid-working model, with an average 3 days in the office each week (dependent on the role). We welcome the opportunity to discuss flexibility, part-time working requirements and/or workplace adjustments with all our applicants.

Rowden is a Disability Confident Committed company, and we actively encourage people with disabilities and health conditions to apply for our roles. Please let us know your requirements early on so that we can make sure you have everything you need up front to help make the recruitment process and experience as easy as possible.

Finally, if you feel that you don’t meet all the criteria included above but have transferable skills and relevant experience, we’d still love to hear from you

To create the best possible technology for frontline operators.

We’re upending the conventions of government technology provision and bringing a leaner, more transparent, and lower-friction approach that reduces waste and places outcome over process. We believe every possible measure should be taken to provide frontline operators in today’s dynamic and rapidly changing world with the technology they need to help keep themselves and others safe.

We offer fast and flexible solutions to the technical challenges of public sector organisations.

We are specialists in software-centric systems, with deep expertise in developing capabilities for constrained networking environments or with challenging cyber security requirements. We are specifically organised to create and sustain pace, reduce waste and inefficiency, and drive better outcomes. You’ll see and feel that energy and intent all over our business.

The problems we solve are urgent.



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