1st Line Support/ IT Technician

2 weeks ago


Ipswich Suffolk, United Kingdom MFK Recruitment Full time

Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team.
The successful 1st Line IT Support Technician candidate will travel to different education sites in Ipswich, Stowmarket and Felixstowe. This is a fixed-term contract covering for Maternity cover. The contract will be between 6-9 months, there is potential that this could progress into a permanent opportunity.
MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the company too They retain their staff due to the excellent culture and progression opportunities.
1st Line IT Support Technician - Day-to-day Responsibilities:
• To resolve incidents escalated from 1st line support team
• Keep accurate records of all site information using IT Service Management tools
• 1st Line IT Support Technician - Experience required: (Microsoft technologies: 365, Azure, Windows, AD, Server OS.
• A minimum of 12 months of commercial experience in an IT Support role
• Basic Networking: Configuring, maintaining & troubleshooting.
• 365, Azure, SharePoint, OneDrive.
• Configuring & maintaining devices with Microsoft Endpoint Management.
• Windows & Apple.
• Experience of working with and supporting a range of information technologies



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