Technical Business Analyst/Business Analyst

We’re hiring a Technical Business Analyst to support business‑wide change across a specialist mortgage lender. You will bridge business objectives with technology outcomes - producing clear, testable requirements, interpreting complex data reports, analysing and improving processes, and ensuring solutions meet regulatory and security standards. The role is non‑configuration (no rules/catalogue configuration) but requires strong technical analysis, documentation, and delivery support.
Requirements & Analysis
Translate business outcomes into technical specifications, use cases, and acceptance criteria.

Data Interpretation & Insight
Analyse and interpret complex data/MI reports and system outputs to surface trends, risks, and opportunities.
Validate data assumptions; BPMN process maps, UML diagrams, sequence diagrams, data flow diagrams, and interface contracts.
Perform system & integration analysis across mortgage platforms, CRM, finance, and third‑party services; support API/data mapping and data quality validation.
 
Testing & Quality Assurance
support UAT, regression, and readiness checks.
Analyse business and technical processes across departments; lead ad‑hoc process reviews and improvement initiatives.
Governance, Risk & Compliance
Ensure solutions align with FCA expectations, Consumer Duty, COCON/FIT, and internal security/data governance standards.
Communicate complex technical detail in clear business language.


Mortgage lending experience with strong understanding of: origination workflows, underwriting, broker journeys, ESIS/KFI, affordability, offer/completion, and servicing.
Proven technical BA background: requirements engineering, system analysis, data modelling, and technical documentation.
Demonstrable ability to interpret complex data reports and present actionable insights.
Familiarity with integration concepts (APIs, data mapping, middleware) and data quality controls.
Competence in process modelling (BPMN/UML) and creation of robust delivery artefacts (BRDs/FRDs, data dictionaries, interface specs).

Mortgage lending experience with strong understanding of: origination workflows, underwriting, broker journeys, ESIS/KFI, affordability, offer/completion, and servicing.
Proven technical BA background: requirements engineering, system analysis, data modelling, and technical documentation.
Demonstrable ability to interpret complex data reports and present actionable insights.
Familiarity with integration concepts (APIs, data mapping, middleware) and data quality controls.
Competence in process modelling (BPMN/UML) and creation of robust delivery artefacts (BRDs/FRDs, data dictionaries, interface specs).

Detail-oriented with a strong focus on accuracy and quality.
Values diversity and actively promotes an inclusive work environment.
Data-Driven and Risk-Focused
Utilizes data to inform decisions and improve processes.
Maintains a strong focus on risk management and mitigation.

Demonstrates a willingness to take calculated risks.
Continuously seeks opportunities for growth and improvement.


Competitive Salary: £50,000 - £70,000 per annum (DOE)
Company Bonus Scheme : Up to 10% in line with our policies, rewarding your hard work and dedication.
Vitality Private Medical Insurance : Hybrid Working : Enjoy the flexibility of working from home 3 days a week, with additional/alternative flexible arrangements considered upon request.
Generous Leave : 23 days annual leave, 8 statutory holidays, plus 2 additional paid leave days over the Christmas period.
Career Progression : Clear pathways for advancement, with achievements recognized and celebrated.
Pension Scheme : Competitive contributions to secure your future.
Life Insurance : Fantastic Company Culture : Wellbeing Support : Access to resources and programs to support your mental and physical health.
Professional Development : Opportunities for training and growth to help you advance your career.
 
At Quantum Mortgages Limited (QML), we are dedicated to revolutionizing the mortgage industry with innovative solutions and exceptional customer service. Established with a vision to simplify the mortgage process, we have grown into a trusted name in the financial sector.

Our mission is to offer personalized mortgage solutions that cater to the unique needs of each client, ensuring a smooth and supportive journey from application to approval.

Recognized Excellence: Recently recognized by Mortgage Introducer magazine as the overall top mortgage employer of 2023 and Buy to Let Lender of the Year.
Specialist Lender: We specialize in providing finance to professional landlords who are underserved by high street lenders and even many existing specialist lenders.
Personalized Service: We offer customized mortgage solutions tailored to individual needs, ensuring our clients receive the best possible support.

Join us at Quantum Mortgages Limited and be a part of a team that is shaping the future of the mortgage industry.