Property Housing Officer

4 weeks ago

Watford Hertfordshire, United Kingdom Watford Community Housing Full time €30,000 - €35,000

Housing Officer

An exciting opportunity has arisen in our Housing team for someone with great people skills to help us build strong communities.

As part of our Housing team, you will use your customer service and problem-solving skills to help us deliver high-quality housing services.

The right candidate will need the ability to develop strong relationships with our tenants and be able to confidently communicate and be able to conduct rent analysis accordingly. At Watford Community Housing, one of our corporate objectives is to keep our rent arrears figure within 3%; help to reduce debt owed in rent by actively working on your arrears cases weekly and taking court action where necessary

* manage cases of anti-social behaviour within your allocated housing patch by working in partnership with other teams and agencies as required

You will have previous experience of working as a Housing Officer and be confident in a customer-facing position. You will need to be able to demonstrate both excellent customer service and problem-solving skills and be highly numerate to conduct rent analysis. You will also have a proven track record in building strong relationships.

Good IT skills with the ability to use Housing Management software

* Ability to input data into systems accurately

* Knowledge of relevant Housing legislation

* Due to the nature of the role, you will need to have a full driving licence and access to a car with business insurance.

Upholds the CIH professionalism standards and demonstrates a commitment to champion the role housing professionals play in making a difference to the residents and communities they work with

You will be working close to Watford Junction station and within walking distance of the shops and cafes in Watford town centre.

We know that people are our most valuable assets, so we offer a range of benefits including 28 days’ annual leave plus bank holidays, an employer pension contribution of up to 11%, development opportunities, Life assurance 4x of annual salary and access to a comprehensive employee rewards scheme

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