Cash Control Manager

Hybrid: 1-2 days at our Support Centre in Coleshill, Birmingham.
This is more than toys and books and art supplies. Become a Cash Control Manager
As our Cash Control Manager, you will confidently lead the daily reconciliation of all store payment transactions, ensuring The Works is protected against cash fraud at the store level. You'll ensure reconciliation processes are fit for purpose, identifying any store issues immediately when differences arise. You will oversee all business bank accounts, reconciling them daily, manage the B2B sales ledger to minimise outstanding debit, handle web sales reconciliation, and manage employee expenses and credit cards. You'll foster a strong customer service culture within the team to support our stores, B2B customers, and colleagues regarding expenses.
Manage & develop, lead your team with confidence through regular team meetings, one-on-ones, and training sessions.
Ensure cash control processes are robust and adaptable, having control over all aspects of cash, card, and bank accounts, evolving with business changes.
Project involvement, proactively support finance and wider business projects to ensure successful outcomes.
Performance monitoring, report and monitor KPIs for the Cash team, engaging the team to incrementally improve performance.
Effective communication, maintain strong communication within the finance team and with key internal and external stakeholders.
Leading change, drive forward agreed initiatives within the finance team and wider business to successful conclusions.
Support the business, provide excellent customer service, addressing issues and general enquiries on financial processing matters.
Attention to detail, you have a forensic attention to detail to help us get things right the first time.
Management skills, you actively support and develop your team to ensure that they reach their potential.
Networking and Relationships, you understand the importance of networking and building strong relationships.
This helps colleagues see the bigger picture and understand how their work contributes to the overall mission.
Demonstrate the behaviours and attitudes you expect from your team, such as punctuality, responsibility, and being a brand ambassador.
This builds confidence and promotes professional growth.
This helps in building strong, supportive relationships
You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations.
25% Colleague Discount - Plus, exclusive Double Discount days
#MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
#Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
#Holiday – 33 days including bank holidays.
#Holiday Purchase - Purchase an additional 5 days
#Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
#Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens
#Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works
#24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more
#Healthcare Cash Plan – To support your everyday healthcare costs
#Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.
Each year, we run an anonymous colleague engagement survey. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked You’ll have opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).
We are open to discussions around working hours and flexible working. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help