Desktop Support Engineer

5 days ago

United Kingdom DXC Technology Full time

At DXC Technology, we’re people first. We have a flexible, autonomous, and open work culture. We’re focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. We are currently looking for a Desktop Support Engineer to support one of our clients based on-site location.
This is a full-time, position working a 37.5-hour week Monday – Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required.
Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance (sole UK national).
Software installation / deployment
Desktop/Laptop/VDI build, configuration and deployment to end users
Asset and peripheral deployments
In depth investigation into issues to pass back to 3rd line support
Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls
Hardware installation / upgrade / break fix for desktop, laptop, and server
Smartphone support (Android & iOS)
VIP support
Service Desk cover as required
Assisting with customer projects
Microsoft Windows 7, 10 & 11 Operating Systems – Deployment, configuration
Support Microsoft Office 2010 onwards
Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
Knowledge of Microsoft SCCM and OS / Application deployment good verbal communication: ability to communicate to all levels
Microsoft Windows 7/10/11 training and certification
Understanding of SCCM
Knowledge of ServiceNow
Competitive compensation
Pension scheme
DXC Select – Our comprehensive benefits package (includes private health/medical insurance, , gym membership and more)
Perks at Work (discounts on technology, groceries, travel and more)
DXC incentives (recognition tools, employee lunches, regular social events etc)
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

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