Director of Professional Growth
3 weeks ago
STORE DIRECTOR - BOND ST, NEW STORE OPENING
On behalf of our client, we are seeking a dynamic Store Director who is a robust leader dedicated to propelling the business forward through sales support, stringent operational policy enforcement, effective training, and meticulous stock management. This pivotal role ensures the pinnacle of customer service is achieved daily in alignment with our esteemed brand's values. The Store Director empowers team members to make decisions that enhance the customer experience and acts as the local brand representative in coordination with our international headquarters.
Business and Sales Performance:
Lead by example on the sales floor through active participation, coaching, and team management.
Conduct thorough daily, weekly, and monthly performance reports and analyses to identify and seize opportunities for enhancement.
Collaborate with the Merchandising team to ensure category performance aligns with overall growth objectives.
Drive team performance by leading, coaching, and motivating staff to reach their full potential.
Oversee performance reviews and development plans for all direct reports, ensuring consistent feedback is delivered.
Promote a workplace culture that reflects our brand’s ethos, demonstrating pride, enthusiasm, and initiative.
Maintain the integrity of payroll and related processes.
Adjust visual merchandising strategies based on sales performance to maximize revenue.
Maintain strict adherence to corporate policies and procedures.
Work closely with Retail Operations to manage inventory accuracy and control shrinkage within acceptable limits.
Customer Relationship Management (CRM):
Lead the transformation of in-store customer engagement to develop deep and meaningful client relationships.
Proficient with Microsoft Office and various store operation applications.
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