Office Manager

2 weeks ago

Harrow Greater London, United Kingdom Tate Recruitment Full time

We are seeking an Office Manager to work and support the centre manager of a retail shopping centre. Your position will be an integral in providing exceptional customer service and an opportunity to add value to the Centre Client, Tenants, and all visitors. You will work in collaboration with the Centre Manager in efficiently running the Shopping Centre. The Office Manager is to provide administrative and operational support to the Centre Manager and assist in the provision of high-quality cost-effective services to the tenants and their customers whilst providing a welcoming and friendly environment for all visitors.

Your role and responsibilities will include but not limited to;

  • Working closely with the Centre Manager to ensure the smooth day-to-day running of the office and financial administrations such as preparing purchase orders and invoice approval.
  • To oversee and manage the respective budget allocation for the Office space. To ensure management administration operations are streamlined, efficient and represent best time value.
  • Daily updating of Car Park usage and income. Setting up and driving companies, residential and personal parking permits. Providing information for car park queries, recording and monitoring company, residential and personal pass card movements and Reconciliation of credit card payments
  • Working with the wider team to support on various projects such as Sustainability initiatives, Customer Service Standards, Commercialisation, and Marketing.
  • Will be involved in, under the guidance of the Centre Manager, the setting and controlling of service charge budgets, quarterly variance reporting and reconciliation to agreed accounting practices.
  • Liaises with occupier representatives referring matters upwards only if they cannot be resolved at local level.
  • Taking a proactive approach to put in place improvements to the Centre, identifying ways of enhancing visitors experience whilst visiting the Centre

What we are seeking from the successful candidate;

  • At least two years experience in an Office Manager or similar administrative position
  • Property or retail centre management experience would be advantageous
  • Experience in Invoicing, Purchase orders and Reporting
  • Strong Microsoft skills especially Excel
  • Attention to detail
  • Collaborative working approach
  • Exceptional customer service skills

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