Presales Solutions Architect

2 weeks ago

United Kingdom Eames Consulting Full time

Presales Architect

The role:

As the company’s next Presales Architect, you’ll collaborate with customers and sales teams to scope opportunities and design end-to-end, tailored solutions that meet our customer’s business needs. Your expertise will build strong, long-term customer relationships and deliver presales support that ensures quality and service excellence.

Your main duties & responsibilities:

  • Work with customers, partners and sales teams to define, shape and understand technical requirements.
  • Propose high quality, end user solutions that meet the time, cost and budget requirements identified.
  • Develop and present Proof of Concepts and demos to showcase the functionality and value of the proposed solution.
  • Produce accurate Statements of Work and contribute to the creation of new sales proposals.
  • Build lasting relationships with customers, becoming a trusted advisor on technical strategy.
  • Liaise with colleagues to help ensure solution design activities are documented and tracked as required.
  • Ensure a seamless handoff after the sale, ensuring customer requirements are met and the architecture is executed as designed.
  • Ensure business solutions are aligned with company’s strategic priorities.
  • Maintain knowledge of emerging technology and software trends.

You should bring:

  • Experience in a similar Technical Consultant, Pre-Sales Architect or Solutions Engineer role.
  • A deep understanding of Microsoft offerings (Azure Cloud Services, Active Directory, Exchange, M365 with a particular focus on Entra ID and Intune, M365 licensing, Windows Server/desktop deployment and maintenance), Hardware Management (e.g., Servers, SAN’s, networking infrastructure & end-user devices)
  • A track record of excellent relationship management with customers, suppliers, and internal stakeholders at all levels.
  • Exposure to CRM (Customer Relations Management) systems such as Dynamics 365.
  • Commercial acumen.
  • A wealth of experience writing accurate technical documentation.

About you:

  • Astute with a great eye for detail.
  • An analytical individual who proactively pursues opportunities, identifies problems and suggests commercial solutions.
  • An excellent communicator, with the ability to explain technical concepts and solutions in clear terms both verbally and in written form.
  • Comfortable with rapid change, multitasking and working to deadlines.
  • Able to build strong relationships, both internally and externally, generating trust and confidence in your capability.
  • A confident and credible presenter and demonstrator.

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