Software Customer Success Manager

3 weeks ago


London, United Kingdom Principle Full time

Software Solution Customer Success Manager Our client is a world renowned American software company that leads the way in digital creativity, offering a diverse array of innovative software solutions that empower artists, designers, and businesses to bring their visions to life and they have an immediate requirement for a Software Solution Customer Success Manager to join their team

12 month contract with likelihood for extension
~ Salary of £57k per year inside IR35 PAYE
~ Hybrid onsite 50% in Shoreditch London


You will provide an exceptional customer experience with proactive communication, applying the right internal resources, and optimally using the client's customer engagement model to meet customer business goals
You will engage with the client's customers to remediate challenges and risks with their software technology
5 years of experience in post sales account management or consulting roles in SaaS
~ You need to be able to demonstrate a solid understanding of Campaign Management industry best practices
~ You need to have a proven record of successfully leading customer relationships and managing technical projects.



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