Business Manager

2 weeks ago

Edinburgh, United Kingdom Cambrian Alliance Group Full time

Business Manager – Pharmacy

Scotland and Northern Ireland

Cambrian Alliance have an exciting opportunity for a Pharmacy Business Manager covering Scotland and Northern Ireland.

If you are a highly motivated, energetic account manager with experience of Pharmaceutical Wholesaling, selling and adding value to Independent Pharmacy, have great people skills and a track record of delivering positive results, or if you are a Pharmacist or Pharmacy Technician and are looking for an exciting change of career in 2024, we want to hear from you.

As a Business Manager at Cambrian Alliance, you will have the opportunity to work for the largest independent buying group in the UK in helping over 1,000 Independent pharmacies achieve their business goals through the use of our market-leading buying platform e-CASS.

Since forming over 20 years ago, we have continued to innovate for our customers, delivering solutions to support them to maximise their buying efficiencies and profitability across multiple wholesalers through the use of e-CASS.

Through continued investment in technology with our own dedicated development team we are well positioned as the UK leader in pharmacy buying software and supporting systems making Cambrian Alliance an exciting company to work for. So we are looking for like-minded passionate people who share our enthusiasm for supporting Independent Community Pharmacy.

This is a permanent, field-based role covering Scotland and Northern Ireland.

We are accepting applications via email to recruitment@cambrianalliance.co.uk.

Why work with Cambrian Alliance?

· We offer an attractive salary and generous company bonus scheme

· You will get excellent benefits, including BUPA private healthcare

· This is a dynamic, field based sales role with lots of contact with existing customers and prospects

· You get to work and learn from a tight-knit team of skilled staff, with decades of experience in Pharmacy

· You will work closely with our team of Account Service Managers to maintain customer relationships.

Other benefits include;

· Company car,

· Private healthcare,

· Contributory pension scheme,

· Discounted benefits package through Perkbox

· 25 days holiday + statutory days,

· Lunch allowance

Key Responsibilities

Customer

· Act as a custodian for the customer with the ability to build and maintain robust long-term business relationships built on trust.

· Deliver high quality sales and customer relationship management activities through collaboration and coordination with the Directors, Head of Sales, Account Services, Marketing, IT, Finance and external third-party partners.

· Understand the customer, their business, and their needs enabling the accurate anticipation of future customer needs and the delivery of appropriate solutions.

· Maintain an ongoing active target list of prospects and be able to report on progress.

· Responsible for delivering a consultative selling approach across our propositions including third-party partners propositions driving profitable sales growth for the Cambrian Alliance Group.

· Support customers to make ongoing improvements in their business, by utilising and championing the use of the tools available via e-CASS.

· Work in consultation with customers to support the protection of their business by maximizing purchasing margin.

General

· To attend regional training events/exhibitions, which include potential evening events and overnight stays.

· Apply judgment, planning and discretion to manage, grow and recruit new customers whilst maintaining and strengthening relationships with existing customers.

· Liaise with other functions and stakeholders to ensure customers receive a consistently high level of service from across the Cambrian Alliance Group.

· Take personal responsibility for driving personal development with the support of the Head of Sales.

· Work with the Head of Sales to deliver performance improvements identified in accompanied sales visits.

· Timely execution of all journey plans, and administrative tasks and full utilisation of business and CRM tools.

· Develop individual sales strategies aligning with the wider organisational priorities, identifying, and implementing new ideas that impact on your own work.

· Report to the business those areas of concerns/new ideas identified by you whilst in call or as discussed with customers. Take responsibility for ensuring appropriate action is taken to rectify issues.

Key Competencies

· Demonstrable experience of achieving and exceeding targets.

· Proactive with a desire to succeed and exceed targets.

· Ability to work under own initiative.

· Ability to work collaboratively to achieve results.

· Strong communication, problem-solving and presentation skills.

· Outgoing, friendly & professional with the utmost integrity.

Skills & knowledge

· Good knowledge of the commercial and supply chain drivers of the pharmaceutical market and the ability to translate these into customer-specific proposals and propositions.

· Significant sales skills with a proven track record of delivering results.

· Ability to ‘influence without authority’, able to develop and ‘sell the story’ to customers.

· Able to be resilient and manage multiple demands.

· Strong sales, communication, and planning/prioritisation skills.

· Sound commercial judgment, influencing and negotiation skills.

· Motivated and goals driven to continuously improve and achieve excellence.

· Promotes, team spirit and a sense of mutual responsibility to deliver customer excellence.

· Ability to influence and collaborate across all functions and all levels.

· IT literate across Microsoft office / PMR / CRM systems.

We are accepting applications via email to recruitment@cambrianalliance.co.uk.

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