Billing Executive

4 weeks ago

West Sussex, United Kingdom Gamma Full time

A bit about us

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

Our team work fast, with a start-up type of mindset but working within a leading European business.

Who are we looking for?

We are looking for a dynamic and confident individual who is looking to join a small team as a billing executive. You will be fully trained up in our lovely office in a rural location in the South-West of England.

What will you be doing day-to-day?

  • Produce consolidated, highly accurate monthly billing information for our customers
  • Import and reconcile vendor billing files and invoices
  • Provide clear and concise reports and be able to demonstrate an understanding of the data contained
  • Work with the team to analyse billing options, understanding impacts, and making recommendations to enable decisions to be made
  • Apply problem solving techniques to day-to-day operations.
  • Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service

What you’ll need

A passion for technology and great customer service

Excellent telephone manner and written communication skills

Great attention to detail

Good Excel skills

Organised and motivated

A team player & can-do attitude

Ability to work using own initiative

Effective multi-tasking

Desired skills:

Previous experience in supporting and working with customers within a billing environment

Excellent administration and numeracy skills

Industry experience desired but not essential

Passionate and driven

Keen to learn and develop skills

Proactive and hard working in your approach to work

Great organisational skills and the ability to work under pressure

Sense of humour

What do we offer?

25 days PTO + bank holidays

Your birthday off

Private Medical Insurance

Electric Vehicle (EV) scheme

Pension plan

Enhanced maternity and paternity leave

Share-save scheme

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