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Sales Support Administrator

4 months ago

Runnymede Surrey, United Kingdom proAV Limited Full time

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Sales Support Administrator to be a key part of our client direct Sales team, representing proAV, to provide sales administration support to commercial manager. This is an exciting opportunity for an exceptional, experienced Sales Support Administrator to join an established operation in our offices in Egham with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities:

  • Assisting with client support and management.
  • Ensure that all client requirements are dealt with or escalated in a timely fashion to meet established goals and objectives.
  • Understanding of company policy, processes and adherence to such policies in both client and internal environments.
  • Management of emails and relevant filing of such.
  • Organising and maintaining diaries and making appointments.
  • Taking and typing minutes of meetings.
  • Formatting PowerPoint presentations.
  • Formulating Excel spreadsheets.
  • Quotations.
  • Preparation of handovers.
  • Payment applications.
  • Screening telephone calls, enquiries and requests and handling them when appropriate.
  • Carrying out background research and presenting findings.
  • Making decisions in the manager’s absence.
  • Liaison with colleagues, clients and suppliers.
  • General admin duties – filing, maintaining of project files, systematic organisation of working environment.
About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply