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Digital Training Consultant

2 months ago

Glasgow, United Kingdom ACCA Full time

ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.
We're currently looking for a D365 CE Functional Consultant on a full time, permanent basis. This position sits within our IT Team. We can offer both hybrid and remote working options.
The Dynamics Functional Consultant is a subject matter expert within the Enterprise Services Platform CoE team with specific responsibility the maturing, growth, governance, and control across the Microsoft D365 capabilities.
The Dynamics Functional Consultant will work closely with the D365 Business Systems Functional Analysts to shape and define change based on their collaborative working with IT, Transformation, and business functions to provide technical excellence and guidance across a range of programme and business as usual initiatives.
Oversee the technical translation of and alignment to IT strategic direction for Dynamics 365 (CE).
Work closely with business teams to understand their business processes, gather requirements, and document them for configuring Dynamics 365 CE applications.
Design and configure solutions using Microsoft Dynamics 365 CE, including customizing entities, workflows, business rules, and integrations with other applications.
Manage the development of Dynamics 365 and management of business relationships to deliver key service improvement activities in line with project and business as usual activities.
Oversee the development of Dynamics 365 in support of organisation’s strategy, change and financial plans.
Oversee the development of Dynamics 365 to enable the successful delivery of ACCA’s Digital Transformation and IT’s target operating model.
Oversee the development of Dynamics 365 capability(s) for the IT directorate.
Oversee Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services.
Maintain regular communication with business teams, addressing concerns, ensuring their requirements are met satisfactorily, and providing training and support for ensuring they can effectively use the Dynamics 365 CE system.
Act as a Dynamics 365 subject matter expert and advocate for IT across the organisation.
Ensure that the Dynamics 365 practice(s) develops continuously so that the right tools, methods, and skills are in place to support business outcomes and provide a consistent level of service to the organisation.
Experience of leading Dynamics 365 CE delivery, configuration and ongoing management working across business functions and vendors.
Understanding of data models, data migration strategies, and data integration techniques.
Experience of working in organisations undergoing significant transformation.
Understanding of security roles, permissions, and data privacy regulations related to CRM data.
Proficiency in translating business requirements into solution designs, including entity customisation, workflow, automation, and business rules implementation.
Hands-on-experience in configuring Dynamics 365 CE, including form design, business process flows, views, and dashboards.
Experience of software \ CRM implementation methodologies.
Experience of working across IT towers and business departments to gather requirements and deliver service improvements.
Knowledge of other key ACCA technologies e.g. Microsoft 365, Azure, Power Platform, Mulesoft, Adobe AEM.
Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme.
We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees.
Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more You can also enjoy exclusive access to our discount site and wellbeing centre platform.
We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life. %{{