Application Support Manager
4 weeks ago
Equifind are proud to be supporting a leading Wealth Manager in hiring for an Application Support Manager based in the City of London by Liverpool Street. The firm have over 30Bn in AUM and are a leader in their field focused on adding wealth management services for private and institutional clients. There is a wide focus on the tech team who service a huge range of clients and over 500 staff in London. Including Software Development; Data Engineering; Infrastructure; DevOps and Automation & Service Delivery. The role is a Manager role with direct line management duties and this experience and coming from wealth or asset management are key. The role: Team Leadership & Management Lead, manage, and develop the application support team to ensure high performance and continuous growth. Allocate resources effectively to meet service demands and project requirements. Service Operations & Incident Management Oversee the resolution of application-related incidents, service requests, and problems within agreed SLAs. Act as the escalation point for critical application issues and act as a major incident manager. Application Lifecycle Support Ensure effective support for applications throughout their lifecycle, including deployment, maintenance, and decommissioning. Collaborate with development, product and project teams to ensure smooth transitions from project to support. Stakeholder Engagement Maintain strong relationships with business users, Technology teams, and third-party vendors to ensure service alignment and satisfaction. Communicate service performance, risks, and improvement plans to stakeholders regularly. Process Improvement & Governance Drive continuous improvement initiatives to enhance support processes, tools, and documentation. Ensure compliance with ITIL practices and internal governance standards. Ensure staff understand and apply all policies and procedures, keeping up to date with all internal compliance courses. Monitoring & Reporting Monitor application performance and support metrics, identifying trends and areas for improvement. Produce regular reports on service performance, incident trends, and team productivity. Change & Release Support Support the planning and execution of application changes and releases, ensuring minimal disruption to services. Participate in change advisory boards (CAB). Knowledge Management Ensure the creation and maintenance of knowledge base articles, runbooks, and support documentation. Promote knowledge sharing within the team to improve efficiency and reduce resolution times. Flexibility & Additional Responsibilities The nature of the role requires some work outside of normal business hours including weekends, evenings and public holidays. Perform other duties as assigned by Head of Service Delivery. The role is paying up to £90k, plus a generous pension allowance, bonus and flexi benefits. Perm.
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Application Support Manager
2 weeks ago
London, United Kingdom Noir Full timeApplication Support Manager - Asset Management - London / Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk &...
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Application Support Manager
2 weeks ago
London, United Kingdom Just IT Full timeApplication Support Manager - £90,000 + Bonus & Benefits - Investment Management - Hybrid, London Just IT are partnering with one of the world's leading investment management companies, renowned for its expertise in investment and asset management. With a broad client base spanning worldwide, our client combines scale, active insight, and purpose driven...
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Applications Support Manager
3 weeks ago
London, United Kingdom Bonhill Partners Full timeWe are currently supporting a leading Asset and Wealth Management company in their search for an Application Support Manager. You will be responsible for managing the support of business critical applications including management of a team of technical experts. The role has a broad remit including responsibility for the operation of strategic applications,...
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Application Support Manager
3 weeks ago
London, United Kingdom Bonhill Partners Full timeWe are currently supporting a leading Asset and Wealth Management company in their search for an Application Support Manager. You will be responsible for managing the support of business critical applications including management of a team of technical experts. The role has a broad remit including responsibility for the operation of strategic applications,...
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Application Support Manager
3 weeks ago
London, United Kingdom Bonhill Partners Full timeWe are currently supporting a leading Asset and Wealth Management company in their search for an Application Support Manager.You will be responsible for managing the support of business critical applications including management of a team of technical experts. The role has a broad remit including responsibility for the operation of strategic applications,...
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Application Support Manager
3 weeks ago
london (city of london), United Kingdom Pioneer Search Full timeApplication Support Manager - Specialist Insurer Location: London (Hybrid)Contract: Initial 6 monthsRate: £750 per day (Inside IR35) A leading Specialist Insurer is seeking an Application Support Manager to lead and develop a small team responsible for the ongoing support, stability, and optimisation of their Policy Administration System (PAS) and wider...
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Application Support Manager
1 week ago
London Area, United Kingdom Noir Full time £75,000 - £90,000 per yearApplication Support Manager – Asset Management – London / Hybrid(Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk...
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Application Support Manager
2 days ago
Greater London, United Kingdom Just IT Full timeApplication Support Manager - £90,000 + Bonus & Benefits - Investment Management - Hybrid, LondonJust IT are partnering with one of the world's leading investment management companies, renowned for its expertise in investment and asset management. With a broad client base spanning worldwide, our client combines scale, active insight, and purpose driven...
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Application Support Manager
4 weeks ago
City of London, Greater London, United Kingdom Pioneer Search Full timeApplication Support Manager - Specialist Insurer Location: London (Hybrid) Contract: Initial 6 months Rate: £750 per day (Inside IR35) A leading Specialist Insurer is seeking an Application Support Manager to lead and develop a small team responsible for the ongoing support, stability, and optimisation of their Policy Administration System (PAS) and wider...
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Applications Support Manager
4 weeks ago
City of London, Greater London, United Kingdom Pioneer Search Full timeApplication Support Manager - Specialist Insurer Location: London (Hybrid) Contract: Initial 6 months Rate: £750 per day (Inside IR35) A leading Specialist Insurer is seeking an Application Support Manager to lead and develop a small team responsible for the ongoing support, stability, and optimisation of their Policy Administration System...
