Customer Service Coordinator

Found in: Jooble UK C2 - 2 weeks ago


Ipswich Suffolk, United Kingdom MSC Mediterranean Shipping Company (UK) Full time

Customer Service Coordinator
Full time, permanent
We are looking for a Customer Service Coordinator to work within our Line Booking Processing team.
Excellent communication skills are required, to support both internal and external Customers, answering enquiries quickly and professionally.
Ability to maintain high level of customer service, under pressure
Effective time management skills and be flexible
How you will help us and what you can expect

Handle and process customer import delivery bookings in a professional manner & ensure timely resolution by phone or email
Process data accurately in a timely manner ensuring that process and procedures are followed
Provide support to all Import & Export customer service team as required



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