Service Manager

4 weeks ago

United Kingdom Dalkia UK Full time

Dalkia UK is one of the UK’s leading technical and energy services providers, delivering a wide range of energy, engineering and facilities services, as well as specialist services in systems integration, fire & safety systems and critically controlled environments.

With a talented workforce of over 4,000 people, Dalkia UK rises to the challenges of today’s world to create a sustainable, prosperous, resilient society and a Net Zero UK. Dalkia is committed to building quality relationships to drive long term value for our clients through innovative solutions and services.

Job Overview:

We are seeking a highly motivated and experienced Service Manager to join our Facilities team, specialising in Water Hygiene & Legionella . As a Service Manager, you will be responsible for overseeing the daily operations of our service department and ensuring exceptional customer service. If you have a passion for providing excellent service, strong leadership skills, and knowledge of the Water Hygiene & Legionella industry, we want to hear from you

Job Duties:

· Provide support to enable growth of the environmental division in the UK for Dalkia Scotland.

· Ensure continuous improvement, development, and effectiveness across all contracts.

· Ensure that the following Remedial Works are carried out in accordance with the requirements of ACOP L8, HSG 274, BS806 and the Water Supply (Water Fittings)

Regulations & Byelaws:-

  • Installing Thermostatic Mixer Valves
  • Repairing or replacing water heaters
  • Removal of dead-legs (redundant pipework or water service) or other unwanted water services
  • Insulating water storage tanks and its associated pipe work
  • Re-configuration of pipe work within a cold water storage tank
  • Fixing a new tank lid o Installing / replacing ball valve
  • Installing insect and rodent screens on cold water storage tanks
  • Cleaning and disinfection of water storage tanks
  • Tank re-lining
  • Tank replacement

· Deal promptly with any priority works allocated by the Helpdesk.

· Support the operations manager.

· Support the Helpdesk Manager in planning for 1600+sites across the UK for Concept Evolution.

· Carry out site legionella risk assessments as required.

· Undertake audits to ensure statutory compliance for UKAS.

· Undertake training that may be required to fulfil duties and train legionella technicians.

· Supervising and developing a team of technicians and risk assessors

· Provide excellent technical advice and support.

· Ensure internal and client KPIs are met.

· Mentor legionella technician`s and give technical support when required.

If you are looking for an exciting opportunity to lead a dynamic service team and provide exceptional customer service, apply now We offer competitive compensation, benefits, and opportunities for career growth.

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