Service Desk Analyst
3 days ago
Cloud Service Desk Specialist Reading Full-Time, Onsite (Hybrid available after probation) About the Role We are working with a rapidly growing organisation based in Reading who are looking for an experienced and customer-focused Cloud Service Desk Specialist to join their established technical support team in Reading. This role is the first point of contact for all cloud and M365-related support requests from channel partners and Managed Services customers. You will take the responsibility for diagnosing, troubleshooting, and resolving issues across M365, Azure, and Business Applications, ensuring a seamless support experience from first contact through to resolution. Where required, you'll manage escalations to third parties while maintaining strong communication, professionalism, and adherence to SLAs. This is a hands-on technical role where full training on additional cloud products and services will be provided. Ensuring Your Success You will have demonstrable experience working within technical support, with a focus on users of M365, Azure have a strong technical knowledge across O365, Azure, Exchange, Sharepoint, Teams and OneDrive. You will be a strong communicator who can deliver solutions under pressure, with excellent attention to detail. You must hold a Microsoft Fundamentals Certification (AZ-900, MS-900 or SC-900. In Return Other than a strong package, you will receive an additional benefits package. There is clear progression routes higher within the organisation and best in class training.
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Service Desk Analyst
1 week ago
Reading, United Kingdom Proactive Appointments Full time** Service Desk Analyst Our client is urgently looking for a Service Desk Analyst to join their team based near Reading, on a permanent basis. You will work a hybrid working model, with 4 days required on-site per week. You will be rewarded with a good salary as well as a brilliant benefits package including annual leave, pension scheme, 1 day WFH each...
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Service Desk Analyst
2 days ago
Reading, United Kingdom Red King Resourcing Full time**Service Desk Analyst (Onsite)** My highly established, Reading based client is urgently recruiting for a 1st Line Support Engineer to provide technical support on the Service Desk on an initial 2 month contract with possibility of extension. **Service Desk Analyst (Onsite)** Please note this role does fall inside of IR35.
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Service Desk Analyst
3 days ago
Bracknell, Berkshire, United Kingdom Fujitsu Full timeJob Description Service Desk Analyst Location: Bracknell (On-site) Our purpose is to make the world more sustainable by building trust in society through innovation. As a Service Desk Analyst you will contribute to this by ensuring our people have reliable, secure, and efficient IT systems that enable them to deliver critical services with confidence. We are...
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Service Desk Analyst
6 days ago
Reading, United Kingdom R3vamp Full timeService Desk Analyst Join to apply for the Service Desk Analyst role at R3vamp. About the Role We are working with a rapidly growing organisation based in Reading who are looking for an experienced and customer-focused Cloud Service Desk Specialist to join their established technical support team. This role is the first point of contact for all cloud and...
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Service Desk Analyst
5 days ago
Reading, United Kingdom Crone Corkill Full time**Service Desk Analyst** **Job type**: Permanent **Location**: Reading **Salary**:Up to £31,000 **Workplace type**: Office Based Our client is an established software company and they're looking to add a Service Desk Analyst to their team on a permanent basis in Reading. **Primary Responsibilities**: - Deployment and recovery of desktops and laptops...
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Service Desk Analyst
6 days ago
Reading, United Kingdom XPS Group Full timeService Desk Analyst (1st Line) Location: Reading Employment Type: Permanent, Full Time Grade: Senior Associate REQ003241 About XPS Group XPS Group is a prominent UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over...
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IT Service Desk Analyst
7 days ago
Berkshire, United Kingdom Proactive Appointments Full time**IT Service Desk Analyst - 5 days on site** One of our biggest customers is looking for an experienced IT Service Desk Analyst to be on site 5 days a week in Berkshire. The key responsibilities will be to support and implement solutions to meet the on-going requirements of the client. Alongside your team mates nationwide - provide 1st and 2nd line...
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IT Support and Service Desk Operator
3 days ago
Bracknell, Berkshire, United Kingdom Fujitsu Full timeService Desk Analyst Our purpose is to make the world more sustainable by building trust in society through innovation. As a Service Desk Analyst you will contribute to this by ensuring our people have reliable, secure, and efficient IT systems that enable them to deliver critical services with confidence. We are seeking a dynamic Service Desk Analyst to...
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IT Service Desk Analyst
1 week ago
Reading, United Kingdom Simplyhealth Full timeJob DescriptionAs IT Service Desk Analyst, you’ll be the first point of contact for IT incidents, problems, and requests, for colleagues across Simplyhealth. You’ll be ensuring right-first-time handling, resolutions and an excellent customer experience. You’ll work towards meeting agreed SLAs and KPIs and play a key part in keeping our technology...
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Second Line Service Desk Analyst
4 days ago
Reading, United Kingdom Global Technology Solutions Ltd Full timeWe have an exciting opportunity for a second line service desk analyst to join a blue chip organisation on an initial 3 month contract in Reading. **Role inside IR35 - Umbrella contractors only** **Site based role** Key Responsibilities ? Provide first class, multi site support for all end user incidents and service requests relating to the business and IT...