Customer Services

Found in: Jooble UK C2 - 2 weeks ago

Inverness Highland, United Kingdom Orion Group Full time

Our client has a current opportunity for a Customer Care Administrator to join their busy Inverness team on a temporary ongoing basis. This is a full-time positon, working Monday - Friday 8.As Customer Care Administrator, you will possess a strong pro-active customer care skillset and approach to ensure clients and managers receive a high response and service level. Management of customer care database accurately and timeously.
Coordination and management of client and subcontractor appointments.
Providing a strong proactive customer service by multitasking and providing assistance and support to internal and external customers.
Ensuring a high level of customer care service dealing with all enquiries including calls and emails in a courteous and efficient manner.
Providing emergency call out rota circulated on behalf of Building Manager.
Any day to day duties the HR Director may advise within the HR/Payroll/Customer Care/Executive department to ensure the proper performance of the business activity.

Strong administration and IT skills.
If you are an experienced Administrator with excellent customer care skills and would like to find out more then, please contact Orion Group for more information or apply by forwarding your current CV quoting reference: Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.

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