Current jobs related to Contact Centre Team Manager - Bristol - CCA Recruitment Group
-
Contact Centre Team Manager
4 weeks ago
Bristol, United Kingdom Artis Recruitment Full timeArtis Customer Contact is working with a well-established financial services company dedicated to providing exceptional customer service. The contact centre plays a crucial role in maintaining its reputation for excellence. Due to an internal promotion, they are seeking a motivated and experienced Contact Centre Team Manager to lead and inspire a sales and...
-
Contact Centre Team Manager
3 weeks ago
Bristol, United Kingdom Artis Recruitment Full timeArtis Customer Contact is working with a well-established financial services company dedicated to providing exceptional customer service. The contact centre plays a crucial role in maintaining its reputation for excellence. Due to an internal promotion, they are seeking a motivated and experienced Contact Centre Team Manager to lead and inspire a sales and...
-
Sales Team Manager
3 weeks ago
Bristol, United Kingdom CCA Recruitment Group Full timeJob Summary:Career Opportunities: Sales Team Manager - Contact CentreAbout the Role:We are seeking an experienced Sales Team Manager to lead a team of sales professionals in a contact centre environment. The successful candidate will be responsible for driving sales performance, coaching and developing team members, and ensuring excellent customer...
-
Sales Team Manager
2 weeks ago
Bristol, United Kingdom CCA Recruitment Group Full timeJob Summary:Career Opportunities: Sales Team Manager - Contact CentreAbout the Role:We are seeking an experienced Sales Team Manager to lead a team of sales professionals in a contact centre environment. The successful candidate will be responsible for driving sales performance, coaching and developing team members, and ensuring excellent customer...
-
Contact Centre Team Leader
3 months ago
Bristol, United Kingdom Serco Full timeContact Centre Team Leader – Health Assessment Advisory Services Office Based, 5 days in Bristol Office Full Time, Permanent, £,-£, plus benefits .5 hours worked on a range of shift patterns covering 8am-8pm Monday- Friday and every other Saturday covering 9am-5pm. Do you have great leadership skills, and substantial experience delivering...
-
Contact Centre Team Lead
2 weeks ago
Bristol, Bristol, United Kingdom RAC Full timeJob Summary:We are seeking a highly skilled and experienced Team Manager to lead our Contact Centre team. As a Team Manager, you will be responsible for managing the performance of a team of Advisors, ensuring they deliver exceptional customer service to our members, and consistently achieving personal and departmental performance numbers in line with...
-
Contact Centre Team Lead
2 weeks ago
Bristol, Bristol, United Kingdom RAC Full timeJob Summary:We are seeking a highly skilled and experienced Team Manager to lead our Contact Centre team. As a Team Manager, you will be responsible for managing the performance of a team of Advisors, ensuring they deliver exceptional customer service to our members, and consistently achieving personal and departmental performance numbers in line with...
-
Contact Centre Team Lead
2 days ago
Bristol, Bristol, United Kingdom RAC Full timeAbout the RoleWe are seeking an experienced Team Manager to lead our Renewals and Retention Outbound Team at our Bradley Stoke office. As a key member of our team, you will be responsible for managing the performance of a team of Advisors, ensuring they deliver exceptional service to our customers and meet commercial objectives.Key ResponsibilitiesManage the...
-
Contact Centre Team Lead
2 days ago
Bristol, Bristol, United Kingdom RAC Full timeAbout the RoleWe are seeking an experienced Team Manager to lead our Renewals and Retention Outbound Team at our Bradley Stoke office. As a key member of our team, you will be responsible for managing the performance of a team of Advisors, ensuring they deliver exceptional service to our customers and meet commercial objectives.Key ResponsibilitiesManage the...
-
Contact Centre Team Lead
3 months ago
Bristol, United Kingdom Computershare Full time**Location: Bristol (Hyrbid)** This will be a hybrid position, working a minimum of 2 days within our Bristol offices. **We give you a world of potential** We’re looking for an energetic, dynamic people leader to join the team. You will lead a team of highly motivated customer service professionals, striving to develop and empower them to deliver world...
-
Customer Contact Centre Team Manager
4 months ago
Bristol, United Kingdom Motability Operations Full timeAbout The Role Motability Operations are currently recruiting for a Customer Contact Centre Team Manager to join our team in Bristol on a full-time, permanent basis. Reporting to a Customer Service Manager the key responsibilities of this role are to lead and inspire a team of Customer Service Specialists. You will act as the customer champion to drive...
-
Contact Centre Team Leader
3 months ago
Bristol, United Kingdom Serco Plc Full timeContact Centre Team Leader - Health Assessment Advisory Services Office Based, 5 days in Bristol Office Full Time, Permanent, £27,000+ Benefits 37.5 hours worked on a range of shift patters covering 8am-8pm Monday - Friday and every other Saturday covering 9am-5pm. Here at Serco, we deliver health assessments that help determine eligibility for benefits...
-
Contact Centre Sales Team Lead
1 week ago
Bristol, Bristol, United Kingdom CCA Recruitment Group Full timeContact Centre Sales Team Leader Job Description **Role Overview** As a Contact Centre Sales Team Leader, you will be responsible for leading and motivating a team of sales advisors focused on outbound communications. You will work closely with the team to achieve sales targets and provide excellent customer service. **Key Responsibilities** * Lead and...
-
Contact Centre Sales Team Lead
1 week ago
Bristol, Bristol, United Kingdom CCA Recruitment Group Full timeContact Centre Sales Team Leader Job Description **Role Overview** As a Contact Centre Sales Team Leader, you will be responsible for leading and motivating a team of sales advisors focused on outbound communications. You will work closely with the team to achieve sales targets and provide excellent customer service. **Key Responsibilities** * Lead and...
-
Contact Centre Manager
2 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a highly skilled and experienced Customer Contact Centre Team Manager to join our team in Bristol. As a key member of our operations team, you will be responsible for leading and inspiring a team of Customer Service Specialists to deliver exceptional customer service and drive business results.Key...
-
Contact Centre Manager
2 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a highly skilled and experienced Customer Contact Centre Team Manager to join our team in Bristol. As a key member of our operations team, you will be responsible for leading and inspiring a team of Customer Service Specialists to deliver exceptional customer service and drive business results.Key...
-
Contact Centre Advisor
3 months ago
Bristol, United Kingdom Serco Full timeContact Centre Advisor – Health Assessment Advisory Services Office Based, 5 days in Bristol Office Full Time, Permanent, £, plus benefits .5 hours per week, with a range of shift patterns covering 8am-8pm Monday- Friday and every other Saturday covering 9am-5pm. Are you great with people and looking for a role where you can make a real...
-
Customer Contact Centre Team Lead
2 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a highly skilled and experienced Customer Contact Centre Team Manager to join our team in Bristol. As a key member of our leadership team, you will be responsible for leading and inspiring a team of Customer Service Specialists to deliver exceptional customer service and drive business results.Key...
-
Customer Contact Centre Team Lead
2 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a highly skilled and experienced Customer Contact Centre Team Manager to join our team in Bristol. As a key member of our leadership team, you will be responsible for leading and inspiring a team of Customer Service Specialists to deliver exceptional customer service and drive business results.Key...
-
Contact Centre Advisor
7 days ago
Bristol, United Kingdom Signature Recruitment Full timeSignature Bristol are looking for Contact Centre Advisors to join one of their clients on a temporary basis starting 23rd September and lasting at least 4 weeks, with the potential to become permanent. You will be working with the Contact Centre Team to support students with queries, update information and signpost customers to the relevant support. Based...
Contact Centre Team Manager
4 months ago
Role: Contact Centre Legal Team Manager
Location: Bristol (Office based with hybrid working post-probation)
Full Time Permanent
Monday-Friday (Apply online only)
CCA Recruitment Group are delighted to be partnered with a market leading brand who are recruiting a new Contact Centre Legal Team Manager role, to be based at their state-of-the-art offices in Bristol.
This operation provides legal advice and legal expenses insurance services to millions of high-profile corporate customers. This is an inbound operation providing support and advice on a range of matter including employment issues, consumer rights, property disputes and personal injury.
Responsible for up to 15 legal advisors in a thriving contact centre environment.
Leading daily operational performance in line with strict KPI's and SLA's.
Drive performance through coaching, 121's, feedback, and personal development plans.
Support the work of the Quality Assurance Manager by supporting completion of agreed levels of monitoring (FCA call quality, TCF, complaint cases). Work with the Quality Assurance Manager/s to implement quality/compliance improvements, and drive performance.Demonstrable experience of leading a legal contact centre operation.
Either a law graduate and/or relevant industry work experience.This is a fantastic opportunity for a Contact Centre Legal Team Manager to further their career and develop within a company that will support your goals and career ambitions.
Please apply for the Legal Team Manager today with your CV for further consideration.
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. Following a period of 48 months inactivity your CV will be deleted permanently from our database
