Training and Quality Lead

3 weeks ago


Manor Park Cheshire, United Kingdom Look Ahead Care and Support Full time

00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Making you feel at home here means helping you thrive in every way. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Monday to Friday, 09:00-17:00
Could include some evenings, weekends and bank holidays as required
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Enjoys social interaction and the company of others, networks in local business community
Is motivated towards excellence and improvement of personal performance with a can do attitude
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We focus on Excellence and innovation.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.



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