CRM and Loyalty Programme Manager

1 week ago

London, United Kingdom Inspiring Interns & Graduates Full time €40,000 - €45,000

We have an exciting opportunity for a CRM and Loyalty Programme Manager to join a successful, fast-growing business that's passionate about vaping If you are skilled in data analysis and enjoy generating ideas and action plans, this could be your perfect next move.

This is a remote role, with some in office days, with a salary range of £40K - £45K per annum. The ideal candidate will have experience with Klaviyo.

The Company

Founded in 2014 in London, our client has quickly grown into a group of companies encompassing high street retail, distribution, manufacturing and an analytical laboratory. Its retail brand is a multi-channel business hub with more than 56 retail stores in the UK and an ambitious store opening programme for the future. Their aim is to shape and professionalize the industry by becoming the leading high street retail chain in Europe.

The Job

Based at our Head Office in Chessington, the purpose of CRM and Loyalty Programme Manager is to analyse Loyalty Card data, generate actionable insights, and manage campaigns to increase membership, sales, and revenue from members.

  • Key Activities Will Include Managing and analysing large volumes of data across multiple channels (e-commerce, in-store and mobile) and categories including product, customer, transaction
  • Running reports and post-campaign analysis for CRM and loyalty campaigns, developing key insights, and highlighting opportunities to grow loyalty card membership, increase sales, and increase customer loyalty and engagement
  • Using customer segmentation techniques to build value segments and generate recommendations for unlocking value
  • Generating ideas, recommendations and action plans for marketing campaigns based on actionable data insights
  • Managing the implementation of campaigns to maximize revenue derived from loyalty card members.

The Person

  • To be successful in this role, you will be able to demonstrate knowledge, skills and experience in the following areas:Minimum of four years’ experience working client side (retail) in a CRM or loyalty analytics role
  • Experience with Klaviyo.
  • Good working knowledge of marketing/CRM principles and techniques
  • Passion for data and analytics
  • Strong analytical skills, and confidence in deriving and presenting results based on data analysis
  • Good commercial acumen
  • Commitment to action
  • Ability to work independently towards given KPIs, and to hit the ground running from day one.

The perks of working with the business

As well as a competitive salary, we also offer various perks, including:

a 35% staff discount on all our products a great working environment, and opportunities for accelerated progression thanks to our rapid growth and commitment to valuing and rewarding passion and excellence.

  • CRM and Loyalty Programme Manager

    4 days ago

    London, Greater London, United Kingdom Inspiring Interns & Graduates Full time

    About the RoleWe are seeking a highly skilled CRM and Loyalty Programme Manager to join our team at Inspiring Interns & Graduates. As a key member of our organization, you will be responsible for analyzing loyalty card data, generating actionable insights, and managing campaigns to increase membership, sales, and revenue from members.Key...

  • CRM and Loyalty Programme Manager

    5 days ago

    London, Greater London, United Kingdom Inspiring Interns & Graduates Full time

    About the RoleWe are seeking a highly skilled CRM and Loyalty Programme Manager to join our team at Inspiring Interns & Graduates. As a key member of our organization, you will be responsible for analyzing loyalty card data, generating actionable insights, and managing campaigns to increase membership, sales, and revenue from members.Key...

  • CRM and Loyalty Programme Manager

    5 days ago

    London, United Kingdom Inspiring Interns & Graduates Full time

    We have an exciting opportunity for a CRM and Loyalty Programme Manager to join a successful, fast-growing business that's passionate about vaping! If you are skilled in data analysis and enjoy generating ideas and action plans, this could be your perfect next move.Want to make an application Make sure your CV is up to date, then read the following job specs...

  • CRM and Loyalty Programme Manager

    3 days ago

    London, Greater London, United Kingdom Inspiring Interns & Graduates Full time £40,000 - £45,000

    About the RoleWe are seeking a highly skilled CRM and Loyalty Programme Manager to join our team at Inspiring Interns & Graduates. As a key member of our organization, you will be responsible for analyzing loyalty card data, generating actionable insights, and managing campaigns to increase membership, sales, and revenue from members.Key...

  • CRM and Loyalty Programme Manager

    2 days ago

    London, Greater London, United Kingdom Inspiring Interns & Graduates Full time £40,000 - £45,000

    About the RoleWe are seeking a highly skilled CRM and Loyalty Programme Manager to join our team at Inspiring Interns & Graduates. As a key member of our organization, you will be responsible for analyzing loyalty card data, generating actionable insights, and managing campaigns to increase membership, sales, and revenue from members.Key...

  • CRM and Loyalty Programme Manager

    4 weeks ago

    London, United Kingdom Inspiring Interns & Graduates Full time

    We have an exciting opportunity for a CRM and Loyalty Programme Manager to join a successful, fast-growing business that's passionate about vaping! If you are skilled in data analysis and enjoy generating ideas and action plans, this could be your perfect next move.This is a remote role, with some in office days, with a salary range of £40K - £45K per...

  • CRM and Loyalty Programme Manager

    4 weeks ago

    London, United Kingdom Inspiring Interns & Graduates Full time

    We have an exciting opportunity for a CRM and Loyalty Programme Manager to join a successful, fast-growing business that's passionate about vaping! If you are skilled in data analysis and enjoy generating ideas and action plans, this could be your perfect next move.This is a remote role, with some in office days, with a salary range of £40K - £45K per...

  • CRM and Loyalty Programme Manager

    4 days ago

    London, United Kingdom Inspiring Interns & Graduates Full time

    We have an exciting opportunity for a CRM and Loyalty Programme Manager to join a successful, fast-growing business that's passionate about vaping! If you are skilled in data analysis and enjoy generating ideas and action plans, this could be your perfect next move.A high number of candidates may make applications for this position, so make sure to send your...

  • CRM and Loyalty Programme Manager

    3 weeks ago

    London Area, United Kingdom Inspiring Interns & Graduates Full time

    We have an exciting opportunity for a CRM and Loyalty Programme Manager to join a successful, fast-growing business that's passionate about vaping! If you are skilled in data analysis and enjoy generating ideas and action plans, this could be your perfect next move.This is a remote role, with some in office days, with a salary range of £40K - £45K per...

  • CRM and Loyalty Programme Manager

    3 weeks ago

    London Area, United Kingdom Inspiring Interns & Graduates Full time

    We have an exciting opportunity for a CRM and Loyalty Programme Manager to join a successful, fast-growing business that's passionate about vaping! If you are skilled in data analysis and enjoy generating ideas and action plans, this could be your perfect next move.This is a remote role, with some in office days, with a salary range of £40K - £45K per...

  • CRM and Loyalty Programme Manager

    7 days ago

    London Area, United Kingdom Inspiring Interns & Graduates Full time

    We have an exciting opportunity for a CRM and Loyalty Programme Manager to join a successful, fast-growing business that's passionate about vaping! If you are skilled in data analysis and enjoy generating ideas and action plans, this could be your perfect next move. This is a remote role, with some in office days, with a salary range of £40K - £45K per...

  • CRM and Loyalty Programme Manager

    4 days ago

    London, Greater London, United Kingdom Inspiring Interns & Graduates Full time

    We are seeking a highly skilled CRM and Loyalty Programme Manager to join our team at Inspiring Interns & Graduates. As a key member of our organization, you will play a crucial role in analyzing customer data, developing actionable insights, and implementing campaigns to increase customer loyalty and revenue.Key Responsibilities:Manage and analyze large...

  • CRM and Loyalty Programme Manager

    4 days ago

    London, Greater London, United Kingdom Inspiring Interns & Graduates Full time

    We are seeking a highly skilled CRM and Loyalty Programme Manager to join our team at Inspiring Interns & Graduates. As a key member of our organization, you will play a crucial role in analyzing customer data, developing actionable insights, and implementing campaigns to increase customer loyalty and revenue.Key Responsibilities:Manage and analyze large...

  • Head of CRM and Loyalty

    3 months ago

    London, United Kingdom Frasers Group Full time

    Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands,...

  • Loyalty and CRM Executive

    3 weeks ago

    London, United Kingdom FirstGroup Full time

    About the job : This role involves working as part of a team to plan and deliver a range of tactical and strategic Loyalty and CRM campaigns. These campaigns support the business in achieving revenue targets from new and existing customers across GWR's network. You will ensure that our brand, destinations, price, and product and loyalty messages and...

  • CRM & Loyalty Executive

    2 months ago

    London, United Kingdom Fuel Ventures Full time

    This role is for our portfolio company - Cult MiaCult Mia is building the leading online luxury fashion marketplace of tomorrow. We stand out by curating the most unique, values-driven, collections which shoppers cannot find elsewhere. We are constantly scouting the globe to bring a new generation of shoppers collections from the freshest independent fashion...

  • CRM Manager

    3 months ago

    London, United Kingdom New Look Full time

    From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.  Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and...

  • Senior Lead CRM

    5 days ago

    London, Greater London, United Kingdom Eurostar Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Lead CRM & Loyalty Manager to join our Commercial division at Eurostar. As a key member of our team, you will play a pivotal role in driving our retention strategy, fostering stronger relationships with our customers, and enhancing brand loyalty.Key ResponsibilitiesMotivate and lead a team...

  • Senior Lead CRM

    4 days ago

    London, Greater London, United Kingdom Eurostar Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Lead CRM & Loyalty Manager to join our Commercial division at Eurostar. As a key member of our team, you will play a pivotal role in driving our retention strategy, fostering stronger relationships with our customers, and enhancing brand loyalty.Key ResponsibilitiesMotivate and lead a team...

  • CRM Programme Director

    1 week ago

    London, United Kingdom Inspiring Interns & Graduates Full time €40,000 - €45,000

    We have an exciting opportunity for a CRM and Loyalty Programme Manager to join a successful, fast-growing business that's passionate about vaping! If you are skilled in data analysis and enjoy generating ideas and action plans, this could be your perfect next move. This is a remote role, with some in office days, with a salary range of £40K - £45K ...