Senior ICT Infrastructure Specialist
2 weeks ago
Including the implementation of improvement requests and troubleshooting performance issues, in line with department expectations.
Training is available to develop these skills.
Cloud Platforms: AWS & Azure
Microsoft 365:
Exchange Online
Sharepoint Online
Office Suite
Server and Storage Hardware
Windows Operating Systems (including Windows Server 2008 to 2022 and Windows 7 to 11)
Networking Technologies
Anti-Virus, Firewall, Disk-Encryption, Email security, Intrusion Detection, Web Filtering.
The right candidate for this role will be customer focused and find value in helping people and fixing problems. You will be comfortable dealing with people ‘face to face’ and be happy to be a public face of the IT Services department.
Experience working on an ITIL framework helpdesk would be advantageous
Experience of working with Agile would be advantageous
Experience working with Jira, Jira Service Desk and Confluence.
Experience within Jira administering Sprints and writing associated tickets such as Stories and Tasks.
Healthcare plan, life assurance and generous pension contribution
Hybrid working
Various company discounts (including shops, gym, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available
As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025
The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.
Ecotricity is Britain's greenest energy company. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.
We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of - grass.
We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.
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