Sales Operation Administrator
3 days ago
KEF is a 60-year-old UK-based company that has earned a reputation as the premier manufacturer of stunning, audiophile-quality audio solutions for modern home theatre, hi-fi, custom installation & personal use applications. KEF is part of the GP Industries Group with Headquarters in Hong Kong, PRC.
This requires the establishment of new, high-quality offline and online distribution channels and requires a new approach to the market (incl. a strong focus on Ecommerce and Digital Marketing). This new strategy is part of an exciting journey for a well-established and profitable company with further opportunities for growth in the coming years.
As Sales and Operations Administrator, you will provide administrative support to the Sales dept and customers in the timely processing of orders and facilitate the transfer of stock within the logistics network and onto the customer.
This is a diverse role, engaging with a range of internal stakeholders as part of a wider team that strives to provide a best in class service to the customers that timely, efficient and effective.
*This full time role is based in Maidstone, Kent.
Sales Administration:
Dedicated customer and administration support to European sales teams.
Processing incoming sales orders in line with company procedure from retail partners, country & sales managers and online transactions.
Focus on excellent customer care to commercial retail/distribution partners, building relationships and providing day-to-day maintenance of their accounts.
Provide support to partners throughout the ordering process, with timely communications, advice and potential upselling.
Work with business partners to facilitate collections, returns, deliveries, order queries and liaise with external warehouses on a daily basis.
Sales Operations:
Regularly advise sales teams of graded stock availability
Support with any other Sales admin related activities commensurate with this role
Passion for audio and enthusiasm for KEF’s brand values.
A natural flair for communicating and engaging with customers and colleagues with a good telephone manner
Excellent English language skills both written and verbal. Another language would be advantageous but not mandatory
Computer literate – MS Office / CRM systems / SAP experience
Previous experience with stock/inventory control is highly desirable
For more company details, please visit our website at
We offer attractive remuneration package and long-term career development opportunities to the right candidate. All qualified applicants are considered without regard to race, sex, age, religion, sexual orientation, gender identity, national origin, status, or disability.
All personal data collected during the application process will be kept for 12 months after its completion, and will be destroyed thereafter.
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