Information Technology Support Analyst

4 weeks ago

Basingstoke Hampshire, United Kingdom Once For All Full time

IT Support Analyst

Location: Basingstoke

Salary: £25,000

Role:

The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud systems to facilitate the support whilst providing excellent customer service and communication.

The role is a key part of enabling IT to deliver the strategic objectives for the group.

Role Responsibilities:

  • Strive to deliver 100% uptime for our hosted and internal IT services
  • Provide, first and second line support for company employees across the group
  • Provide Desk side support where required to support end users
  • Overall responsibility for the progression of IT tickets allocated to the individual
  • Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully
  • Assist with implementation of systems to develop and improve business processes using IT
  • Assist with regular communication with staff to advise them of IT business changes and other key IT information
  • Assist with the management of all IT assets including security of those systems
  • Ensure regular patching of all systems, both within Azure and locally are completed
  • Assist with the delivery to KPIs for the IT team to drive revenue, quality and customer experience
  • Assist with delivering the security strategy for the business alongside the IT Manager to protect the business from internal and external threats
  • Undertake training and attend events where appropriate to further technical knowledge to assist in supporting our users.
  • Assist with the IT Business Continuity and Disaster Recovery plans alongside the IT Manager
  • Produce reporting required for management
  • Assist with WEEE disposal of IT assets and WEEE declaration submissions where required
  • Maintain the IT risk register alongside the IT manager and associated remediation plans
  • Assist with Management of support renewals
  • Assist in the management and support of firewall and network infrastructures
  • Management and support of company mobile phones
  • Assist in the management and support of VOIP phone systems
  • Delivering consistently against deadlines
  • Assist with Office 365 management and support
  • Assist with Automation solutions for desktop and server environments
  • Assist with Microsoft Azure server provisioning and support for internal and external customers
  • Assist with Active Directory administration and support

Who We’re Looking For:

  • At least one year of Industry experience of first and second line support within a corporate environment
  • Ability to work as part of a team or solo as needed
  • Excellent attention to detail and multi-tasking skills
  • Excellent client-facing and internal communication skills (both written and verbal)
  • Analytical, problem solving and organisational skills
  • The ability to produce clear and comprehensive documentation for training or support purposes
  • Knowledge of the latest Windows Operating Systems
  • Knowledge of latest Microsoft Office products

Benefits

You’ll get the opportunity to be part of something very exciting. You’ll be a key player in helping to shape Once For All now and in the years to come. Here’s how we enable everyone at Once For All to do their best work:

  • Competitive Salary.
  • Wellness Fund/Private Health
  • 25 days’ annual leave per year, plus bank holidays and option to buy or sell more days.
  • Pension plan
  • Life Insurance
  • Access to the Headspace App
  • Employee Assistance Programme
  • Training/Learning Budget
  • And more …

Company:

Once For All is a high growth, cloud-based, SaaS subscription business, providing governance, risk management and compliance services to over 4,000 public and private sector clients and over 60,000 customers across 20 different sectors including; construction, transport, retail, oil and gas, hospitality education, facility and property management, manufacturing, local and central government sectors.

  • Information Technology Security Analyst

    2 weeks ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security AnalystMake sure to apply with all the requested information, as laid out in the job overview below.Hampshire / Hybrid / 3 days a week£50k - £70k flexible depending on experienceA financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst.You will be responsible for...

  • Information Technology Security Analyst

    2 weeks ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security AnalystMake sure to apply with all the requested information, as laid out in the job overview below.Hampshire / Hybrid / 3 days a week£50k - £70k flexible depending on experienceA financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst.You will be responsible for...

  • Information Technology Security Analyst

    2 weeks ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time €50,000 - €70,000

    IT Security Analyst Hampshire / Hybrid / 3 days a week £50k - £70k flexible depending on experience A financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst. You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using the...

  • Information Technology Security Analyst

    1 week ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time €50,000 - €70,000

    IT Security Analyst Hampshire / Hybrid / 3 days a week £50k - £70k flexible depending on experience A financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst. You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using the...

  • Information Technology Security Analyst

    2 weeks ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security Analyst Hampshire / Hybrid / 3 days a week £50k - £70k flexible depending on experience A financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst. You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using the...

  • Information Technology Security Analyst

    2 weeks ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security AnalystHampshire / Hybrid / 3 days a week£50k - £70k flexible depending on experienceA financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst.You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using the latest cloud...

  • Information Technology Security Analyst

    2 weeks ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security AnalystHampshire / Hybrid / 3 days a week£50k - £70k flexible depending on experienceA financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst.You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using the latest cloud...

  • Information Technology Security Analyst

    1 week ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security Analyst Hampshire / Hybrid / 3 days a week £50k - £70k flexible depending on experience A financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst. You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using the...

  • Information Technology Security Analyst

    1 week ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security AnalystHampshire / Hybrid / 3 days a week£50k - £70k flexible depending on experienceA financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst.You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using the latest cloud...

  • Information Technology Security Analyst

    2 weeks ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security AnalystHampshire / Hybrid / 3 days a week£50k - £70k flexible depending on experienceA financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst.You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using the latest cloud...

  • Information Technology Security Analyst

    2 weeks ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security AnalystHampshire / Hybrid / 3 days a week£50k - £70k flexible depending on experienceA financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst.You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using the latest cloud...

  • Information Technology Security Analyst

    2 weeks ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security AnalystHampshire / Hybrid / 3 days a week£50k - £70k flexible depending on experienceA financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst.You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using the latest cloud...

  • Information Technology Security Analyst

    1 week ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time €50,000 - €70,000

    Job Description IT Security Analyst Hampshire / Hybrid / 3 days a week £50k - £70k flexible depending on experience A financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst. You will be responsible for preventing cyber attacks by monitoring systems and evaluating...

  • Information Technology Security Analyst

    2 weeks ago

    Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time

    IT Security AnalystDo not pass up this chance, apply quickly if your experience and skills match what is in the following description.Hampshire / Hybrid / 3 days a week£50k - £70k flexible depending on experienceA financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst.You...

  • Information Technology Security Analyst

    2 weeks ago

    Portsmouth, Hampshire, United Kingdom LT Harper - Cyber Security Recruitment Full time €50,000 - €70,000

    IT Security Analyst Make sure to apply with all the requested information, as laid out in the job overview below. Hampshire / Hybrid / 3 days a week £50k - £70k flexible depending on experience A financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst. You will be...

  • Information Technology Support Analyst

    4 weeks ago

    Basingstoke, United Kingdom Once For All Full time

    Job DescriptionIT Support AnalystLocation: BasingstokeSalary: £25,000Role:The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud systems to facilitate the support whilst providing excellent customer service...

  • DC Hardware Technology Lead and Data Analyst

    4 weeks ago

    Basingstoke, Hampshire, United Kingdom Onnec Full time

    Drop files here to upload, or click to browse. Address Information Street Address * City * County * Country * Postcode * About My Application I confirm that my details are complete and correct I confirm I have the right to work in the country where this job is based Job Title: DC Hardware Technology Lead and Data Analyst Job Reference: Services...

  • Information Security Analyst

    1 week ago

    Farnborough, Hampshire, United Kingdom Spectrum IT Recruitment Full time

    Information Security Analyst required by an established technology company located in Farnborough. Having recently become ISO270001 accredited they are looking for an Information Security Analyst to take responsibility for the policies, standards and procedures that fall within the scope of the ISO27001 accreditation. Please read the following job...

  • Information Security Analyst

    1 month ago

    Farnborough, Hampshire, United Kingdom Spectrum IT Recruitment Full time

    Information Security Analyst required by an established technology company located in Farnborough. Having recently become ISO270001 accredited they are looking for an Information Security Analyst to take responsibility for the policies, standards and procedures that fall within the scope of the ISO27001 accreditation. The Information Security Analyst will...

  • Information Security Analyst

    4 weeks ago

    Farnborough, Hampshire, United Kingdom Spectrum IT Recruitment Full time

    Job Description Information Security Analyst required by an established technology company located in Farnborough. Having recently become ISO270001 accredited they are looking for an Information Security Analyst to take responsibility for the policies, standards and procedures that fall within the scope of the ISO27001 accreditation. The Information...