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Website Support Officer

2 months ago


Reading Berkshire, United Kingdom Mobile Broadband Network Ltd (MBNL) Full time

Programme Support Officer Contract – 6 months
Reading (Hybrid 2-3 days)

Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do.

The Portfolio Management Group is a centre of excellence, managing the MBNL Portfolio of change projects and Operational delivery, to achieve the Outcomes of our internal Customers and Shareholders.

This role is responsible for providing support to the to the Programme and Project community, and helping to ensure that high standards of programme and project management are achieved in an efficient way throughout MBNL.

The role will also be expected to contribute to the continuous improvement of the PMG processes, tools, and governance, to ensure that high standards of programme and project management are achieved in an efficient way throughout MBNL.

Facilitate the administration of the governance and change control processes (Project Review Board packs, Investment Forum submissions).
Organise the Programme/Project SteerCo, key meetings, and workshops (Preparing agendas and packs to provide appropriate level insight focusing on key significant drivers for successful delivery).
Maintenance of the Schedule, Financial forecasting in IFS, actions register and decisions log, RAID log and SharePoint space.
Interpret and respond appropriately to Programme/ Project requirements for support and information.
Proactively seek to identify ways to support the project team to ensure successful delivery.

Experience of producing project plans, dependencies logs, resource usage across a Project.
Knowledge in risk and issue management.
Good self-management, information presentation and interpersonal communication.
Experience of working in a project environment.
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

Professional Project management accreditations – P3O / Prince 2 / APMP
Knowledge of financial process finance planning, forecast and project accounting.
MBNL – building strength through inclusion.
At MBNL we embrace equality, diversity, and inclusion. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.
We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.

MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.