Digital Planning Partner

3 weeks ago


Reading Berkshire, United Kingdom PRIMARK Full time

Our Transformation teams are right at the heart of what we do. Surrounded by some of the best Transformation specialists in the industry, you’ll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.
Primark has an updated business strategy called “Primark 2030 – The Next Chapter” with significant financial ambition over the next 6 years to double our revenue through LFL and space, increase our operating profit margin and reduce our cost as a % of sales. Whilst doing this we need to continue to focus on our colleagues, customers, the planet and evolving regulatory landscape.
Given the breadth of our business and scale of our transformation, we will organise our Transformation team around three domains:
Channels focus on end-to-end customer journey, engage to sell, to delight and surprise customers with inventive experiences and a power brand.
Commercials deliver the full lifecycle of order to receipt/ concept to store and the capability to support Primark growth ambitions.
The business is seeking to recruit an experienced Change Partner to support the planning, driving, and governing of the transformation agenda within their respective domain.
People are at the heart of what we do at Primark so it’s essential we provide the right environment for you to perform at your best. 27 days of leave, plus bank holidays and if you want, you can buy 5 more.
# Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria.
# Primark Perks – Discounts with some local partner business to our offices

Support the development and implementation of a comprehensive transformation strategy for the respective domain you are partnered with.
Technology Portfolio and Retail Ops) to advise on impact of multiple projects across the colleagues and business
Provide guidance to the programme change team on the strategies directive of the project
Embrace our culture of change across Primark using data, models, frameworks, tools and innovative techniques.
Working with business stakeholders, create and refine change management strategies aligned to strategic transformation priorities, their communities (i.e., Working with the Change Lead and business stakeholders to create and refine change management approaches and plans aligned to key projects and business needs.
Partner collaboratively with P&C (and others) to ensure alignment across communications, operational training and delivery.
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
Candidates must also have demonstrable experience of supporting the delivery of significant business transformations within these areas covering the entire transformation process from the shaping of the roadmap through to benefits realisation.
Retail store management & group retail operations, International Expansion, Marketing & Brand, Digital, E-Commerce, Customer Service & Support
Front of Store Operations, Payments, Customer Intelligence, Loyalty & Rewards, Campaign Mgt, New Business Development, New Market Entry.
You’ll be joining a team of diverse, passionate, and talented individuals where you’ll truly belong, collaborating on projects that will shape the future of our industry. Apply to be part of our future and we’ll help you develop yours.
If you need any reasonable adjustments or have an accessibility requests, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks.


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