Customer Service Assistant

1 month ago

City of London Greater London, United Kingdom Anya Hindmarch Full time

CUSTOMER SERVICE ASSISTANT Apply below after reading through all the details and supporting information regarding this job opportunity. June 2024 – July 2024 An exciting opportunity has arisen to join the Customer Services team at our friendly Head Office in Battersea. We are looking for candidates who are passionate about delivering exceptional, personal customer service and who have a genuine desire to solve customers issues and build strong relationships. Starting in June, full training will be given in this satisfying, busy role. What you’ll be responsible for customer queries about orders, deliveries, cancellations, returns, repairs and potentially fraudulent transactions. information and dealing with customer complaints via multiple channels including email, live chat and telephone. ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions. and encouraging customers to fall in love with our distinctly British products and personality while cultivating relationships that enhance brand loyalty. a key role in achieving SLAs in line with company policies and departmental ways of working. as first point of contact for customer complaints, ensuring these are passed to the Customer Service Manager where appropriate, in an organised and timely manner, so they can be resolved within the agreed SLAs. initiative to suggest better ways of working including process improvements. action all returns with the appropriate method or procedure. What you’ll need experience in a customer service team. experience is preferred but not required. people skills and confidence when dealing with customers. proficiency in spoken and written English. high level of numeracy and the ability to produce and maintain accurate records. be organised, able to multitask, prioritise and problem solve. of the importance of promoting and reflecting the image of a luxury brand. listening skills. with a ‘can do’ attitude. to learn new systems quickly. EQUAL OPPORTUNITIES Anya Hindmarch is an equal opportunity employer. We are committed to creating an inclusive environment for all our employees. If you need reasonable adjustments at any point in the application or interview process, please let us know.

  • Customer Service

    5 days ago

    Welwyn Garden City, Hertfordshire, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer ServiceLocation: Welwyn Garden CitySalary: £12.47 per hourContract: Full Time, Monday to Friday 9:00am - 5:00pmThe Role:Our client is looking for a confident and pro-active Customer Service Executive, to join their busy team in Welwyn Garden City. Working in the travel industry, no two days are the same and you must be prepared to be...

  • Customer Service Assistant

    2 weeks ago

    City of London, Greater London, United Kingdom World Duty Free Full time

    Customer Assistant Customer Service Advisor Location St Pancras International Train Station Pay competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract 35 hours per week available, permanent, part time Working pattern- 2 week rotational pattern, between the hours of 0430-2000 Customer...

  • Customer Service Assistant

    2 weeks ago

    City of London, Greater London, United Kingdom World Duty Free Full time

    Customer Assistant Customer Service Advisor Location St Pancras International Train Station Pay competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract 35 hours per week available, permanent, part time Working pattern- 2 week rotational pattern, between the hours of 0430-2000 Customer...

  • Customer Service Team Leader

    2 weeks ago

    Welwyn Garden City, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Team Leader **Salary**: £32,000 - £35,000 per annum **Location**: Welwyn Garden City (Hybrid) **Contract**: Permanent - full time **Hours**: Monday to Friday -8.30am - 5pm COMPANY PROFILE Our established client based in the heart of Welwyn Garden City are seeking an enthusiastic Customer Service Team Leader to join...

  • Customer Service Team Leader

    3 weeks ago

    Welwyn Garden City, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Team Leader **Salary**: £32,000 - £33,000 per annum Location: Welwyn Garden City (Hybrid) Contract: Permanent - full time Hours: Monday to Friday - Either 8.30am - 5pm OR 9.30am - 6pm COMPANY PROFILE Our established client based in the heart of Welwyn Garden City are seeking an enthusiastic Customer Service Team Leader to...

  • Financial Services Customer Assistant

    6 days ago

    City of London, United Kingdom Huntress - Maidstone Full time

    Financial Services Customer Assistant Location: Central London - Liverpool Street Salary: £30,000 Are you passionate about delivering exceptional customer service? Do you have a keen eye for detail and strong communication skills? Our esteemed client in Central London is seeking a dedicated Financial Services Customer Assistant to join their dynamic...

  • Financial Services Customer Assistant

    5 days ago

    City of London, United Kingdom Huntress - Maidstone Full time

    Financial Services Customer AssistantLocation: Central London - Liverpool Street Salary: £30,000Are you passionate about delivering exceptional customer service? Do you have a keen eye for detail and strong communication skills? Our esteemed client in Central London is seeking a dedicated Financial Services Customer Assistant to join their dynamic...

  • Housekeeping Assistant

    4 weeks ago

    London, United Kingdom Housekeeping Assistant Full time

    Our multi-award-winning organisation is looking to recruit a Housekeeping Assistant to join our Hospitality team. This role may include some weekend working.The role of Housekeeping Assistant will involve the delivery of Hospitality Services within our Campus, Care Homes, and Community Centres to excellent standards.This post is for 20 hours per week...

  • Housekeeping Assistant

    3 weeks ago

    London, United Kingdom Housekeeping Assistant Full time

    Our multi-award-winning organisation is looking to recruit a Housekeeping Assistant to join our Hospitality team. This role may include some weekend working.The role of Housekeeping Assistant will involve the delivery of Hospitality Services within our Campus, Care Homes, and Community Centres to excellent standards.This post is for 20 hours per week...

  • Customer Service Risk Assessor

    1 month ago

    City of London, Greater London, United Kingdom Service Care Solutions Full time €32,000 - €40,000

    Our client based in West London is currently recruiting for a Risk Assessor to join their commercial team as soon as possible. This is a full time, permanent position covering Bristol and surrounding areas. The purpose of the role is to support with the delivery of all aspects of the water hygiene compliance contracts within their area. To carry out...

  • Customer Service Risk Assessor

    3 weeks ago

    City of London, Greater London, United Kingdom Service Care Solutions Full time €32,000 - €40,000

    Our client based in West London is currently recruiting for a Risk Assessor to join their commercial team as soon as possible. This is a full time, permanent position covering Bristol and surrounding areas. The purpose of the role is to support with the delivery of all aspects of the water hygiene compliance contracts within their area. To carry out...

  • Customer Service Risk Assessor

    3 weeks ago

    City of London, Greater London, United Kingdom Service Care Solutions Full time €32,000 - €40,000

    Our client based in West London is currently recruiting for a Risk Assessor to join their commercial team as soon as possible. This is a full time, permanent position covering Bristol and surrounding areas. The purpose of the role is to support with the delivery of all aspects of the water hygiene compliance contracts within their area. To carry out...

  • Housekeeping Assistant

    2 weeks ago

    London, United Kingdom Housekeeping Assistant Full time

    Our multi-award-winning organisation is looking to recruit a Housekeeping Assistant to join our Hospitality team. This role may include some weekend working.The role of Housekeeping Assistant will involve the delivery of Hospitality Services within our Campus, Care Homes, and Community Centres to excellent standards.This post is for 20 hours per week...

  • Customer Service Representative

    2 weeks ago

    London, United Kingdom Service Graphics Full time

    **Role Purpose**: Service Graphics are looking for a Customer Service Representative to streamline, manage and distribute incoming client and prospect enquiries. We are in regular receipt of multiple inbound enquiries and requests, from multiple channels and require a dedicated employee to manage these enquiries in a timely and professional manner. The...

  • Customer Service Representative

    3 weeks ago

    City of London, Greater London, United Kingdom Venator Recruitment Full time

    Looking for a Customer Service representative to join a great lifestyle business based in London (Shoreditch) Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. HYBRID SETUP competitive salary + generous profit share bonus the role: To provide assistance to the Sales Team and...

  • Housing Benefit Assistant

    6 days ago

    City of London, Greater London, United Kingdom Service Care Solutions Full time €15

    Job Title: Benefits & Housing Needs Assistant Type: Temporary Ongoing Start Date: ASAP We are seeking a dedicated Benefits Assistant to provide administrative support for Housing Benefit, Council Tax Reduction, and Discretionary Hardship Payments schemes. This role is essential for ensuring efficient and effective delivery of benefits and housing needs...

  • Customer Service Advisor

    3 weeks ago

    City of London, Greater London, United Kingdom Chartered Insurance Institute Full time €25,000

    Remote, London – City (Please note you will have to complete 4 weeks training onsite) While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Full time, Permanent Salary: £25k per annum A vacancy has arisen for a full-time Customer Service Assistant...

  • Customer Service

    5 days ago

    City of London, United Kingdom Adecco Full time

    Customer Service Advisor - Front of houseWe are hiring Customer Service team members to support a variety of bespoke accommodation sites throughout the UK. Each summer, we upgrade and prepare our locations ready for our residents. As part of the summer team, you will be assisting the on-site team get our vibrant and modern accommodation prepared and in great...

  • Immediate start Customer service assistant

    1 month ago

    City of London, Greater London, United Kingdom Anya Hindmarch Full time

    CUSTOMER SERVICE ASSISTANT Apply below after reading through all the details and supporting information regarding this job opportunity. June 2024 - July 2024 An exciting opportunity has arisen to join the Customer Services team at our friendly Head Office in Battersea. We are looking for candidates who are passionate about delivering exceptional, personal...

  • Immediate start Customer service assistant

    1 month ago

    City of London, Greater London, United Kingdom Anya Hindmarch Full time

    CUSTOMER SERVICE ASSISTANT Apply below after reading through all the details and supporting information regarding this job opportunity. June 2024 - July 2024 An exciting opportunity has arisen to join the Customer Services team at our friendly Head Office in Battersea. We are looking for candidates who are passionate about delivering exceptional, personal...