Head of Training Services

3 weeks ago


Warwickshire, United Kingdom James Andrews Recruitment Solutions Ltd Full time

We are currently working in partnership with a Charity based in Warwickshire, who are recruiting for a Service Manager to join their ambitious and driven team on a permanent basis.
The annual salary of this role is £36,000 – however, it offers £38,000 per annum if the individual is CQC registered.

The ideal candidate will have an Enhanced DBS dated within the last three years, have access to a vehicle and be able to effectively manage a support service.

Managing a team of 3-4 Deputy Service Managers and 6-10 support workers
Leading a service in regards to staff performance delivery against all KPIs and metrics
Providing tailored and attentive support to clients with learning disabilities and complex needs
Holding responsibly for effective delivery of all care and support, and being expected to liaise closely with internal and external housing landlords to resolve any arising matters
Ensuring service users are being given a person-centred approach to help support their needs
Managing the performance of the team; including the team’s delivery of care and support which promotes dignity, wellbeing and independence
Monitoring all safeguarding and health and safety matters within the service
Carrying out supervisions and performance appraisals, offering training opportunities when required
Controlling the online rota management system and ensuring there is sufficient staff cover in relation to CQC requirements
Delivering high-quality consistent care and support which meets the personalised needs of clients

Monitoring KPIs and overseeing service improvement

Knowledge of health and safety and safeguarding regulations – with the ability to act in line with CQC standards

Pension
Access to an industry-leading training and development programme
Life Assurance
Family-friendly policies
Support colleague well-being
Discounted pay monthly mobile phone contracts

Monday – Friday, 9:00am – 5:00pm
~ On-call rota
~ One in four weekends in office - with the subsequent Friday and Monday off



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