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Senior Operations Officer

1 month ago

Twickenham Greater London, United Kingdom NIHR (National Institute for Health and Care Research) Full time €54,500

LGC is an international life sciences company working with customers in the government, academic, pharmaceutical, agricultural biotechnology, food, environment, security and sports sectors to achieve excellence in investigative, diagnostic and measurement science. LGC’s Grant Management Group (GMG) are experts in managing research funding to maximise its impact.
The Senior Operations Lead is responsible for ensuring the operational efficiency of the NIHR IP Unit and proactively supporting the Head of Technology Transfer (HTT) in the development and execution of the IP Unit’s strategic and business plans, aligned with the GMGs mission statement and objectives.

The Senior Operations Lead will focus on supporting the HTT in development and application of internal standards of the IP Unit’s portfolio in terms of intellectual property due diligence, government, charity and commercial partnerships contributing to the health and well being of the nation.

The Senior Operations Lead plays a crucial role in managing internal operations, overseeing daily operations, improving operating procedures, and supporting the coordinating staff retention and recruitment activities.

Additionally, the Senior Operations Lead will monitor the IP Unit’s operational performance and develop strategies to enhance results while promoting the GMGs reputation as a leading institution for return on investment from professional grant management.

Collaborate in the development and execution of the IP Unit’s Business Plan, aligning with the GMGs mission statement, objectives, and key tasks.
Design, implement, and manage systems and processes that support the IP Unit’s core business of protecting taxpayer’s investment through contract management, due diligence and policy work so as to foster health, economic and social impact. Support the HTT to develop medium-term plans which encompasses all aspects of resource management, including finances and workforce planning and development. Strengthen the current IP Unit’s governance processes by ensuring compliance and (where necessary) development of existing and new standard operating procedures (SOP) and support the HTT in establishing good governance and professional standards within the Unit and with the main external stakeholder, DHSC.
Facilitate the integration and operation of the IP Unit with other groups within the Innovations Division, working closely to ensure a cohesive approach to the work of GMG across all stakeholders and funded institutions.
Assist the HTT to manage key external relationships with government departments, funded institutions, SMEs, entrepreneurs and investors, fostering collaboration and partnerships that align with the IP Unit’s objectives.
Engage with technology transfer organizations nationally and internationally to collaborate and coordinate policy/best practice developments, promoting the IP Unit's reputation as a leading knowledge mobilisation institution.
Manage the workflows of the IP Unit through responsibilities 2 and 4 above

The development, implementation and management of consent and due diligence process flow;
Responsibility for IP Unit records, ensuring all data is stored to agreed standards / SOPs;
Responsibility for continuous improvement of IP Unit processes, records and data;
This job description is designed to be inclusive and flexible, reflecting the diversity of responsibilities and tasks required for the position. Experienced coordinating development and implementation of assurance policies and operating procedures
An understanding of academic and/or research activities in science
Experience of translating policy into practice (desirable)
Microsoft Office, G Suite, and project management software

Bonus - subject to company performance
~25 days annual leave, plus public holidays (UK)
~ Enhanced contributory pension scheme
~ Life Insurance
~ Season Ticket Loan
~ NB: This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements.

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief.

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