Team Assistant/ Assistant

4 weeks ago


United Kingdom AJ Chambers ® Full time

AJ Chambers is currently representing a Silver Circle Law firm based in London who are actively seeking a Team Assistant for the Family & Wealth Planning team.
The Practice & Tech Administrator is a team-focused role, where the role holder will also be a key point of contact for Tech matters within the team.

Acting as a first point of contact on behalf of the fee-earners, fielding calls, emails, correspondence and meeting requests (both internally and from clients), responding on behalf of the fee-earner, if appropriate.
To develop a strong working knowledge of the Firm's billing systems, including processes, IT systems and specialist support available internally, to support the fee-earners in being able to prepare and issue timely and accurate bills to clients.
Supporting fee-earners with monitoring and addressing unpaid bills, liaising with Credit Control as required.
Full management of travel and expenses for assigned fee-earners, ensuring business travel is booked via the Firm's in-house provider. This will include both routine and more complex travel arrangements, ensuring that fee-earners are provided with full itineraries, supporting materials and that business expenses are captured, approved and processed for payment in line with policy.
Organising business breakfasts, dinners or smaller events and ensuring that business expenses are captured, approved and processed for payment in line with policy. Supporting the fee-earning teams in using existing tools and technology (including giving access, providing admin support etc.)
Contributing to requirements gathering for new technology and solutions, including testing and providing active feedback.
Facilitating testing and engaging other members of the team in any pilots for new technology.
Contributing to training and engagement planning for new technology and solutions, in collaboration with the Tech, Strategy and Academy Tech Learning teams.
Working closely with the Academy tech learning team to identify training needs for Legal Operations training on Tech subject matter, and to act as a key point of contact between both teams as well seeking and providing feedback.
When required stepping up to cover Practice Assistants or working flexibly across other Legal Operations teams as needed.

Previous experience gained in an administrative role supporting a team in a similar professional services environment (ideally legal).
Excellent IT skills across a broad range of MS Office and other business management applications, with a natural affinity for Tech and the ability to share knowledge with others in its use.
Previous experience in a role that has involved some responsibility for testing or supporting the rollout of new technology and solutions would be highly desirable.
Previous experience using bespoke in-house systems (e.g. client contact databases, matter management systems, billing systems etc.)



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