Client Executive

4 weeks ago

London, United Kingdom Bulletproof Full time

We are searching for a talented Client Executive to join our London studio.
...do you have outstanding FMCG client management experience working with global brands?
...360+ strong global design agency
• 8 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.
As a team, we blur the lines between branding, content, digital, film, innovation and packaging; We believe in the power of design to influence human behaviour, affect change and pierce conventions.
That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.
You will be supporting client projects, ensuring positive client experience with exceptional client service, and communicating daily with project teams and internal stakeholders. Preparing weekly client account status reports with strategic sharpness
Producing client agendas and high-level timings for projects and the Bulletproof team to ensure successful delivery
Developing briefs for start to finish, from development to production, ensuring the project meets client expectations
Support in the development and writing of project proposals and estimates In tandem with the program management team, ensure all project phases are delivered on time and within budget, preventing any costs that would compromise profit
Reporting monthly budget reconciliations and raising concern where appropriate
Reporting weekly financial status reports and invoicing reports to Client Directors and other relevant stakeholders
Collaborating with client services management team to cultivate solid relationships with clients through exceptional service, in the form of timely follow ups, detailed meeting recaps / contact reports, timelines and presentation coordination (e.g. scheduling)
Support in the creation of presentations by ensuring deck templates are set up at the beginning of a project and ensuring any presentation is thoroughly proofread
Ensure all client supplied documents, including files, assets, briefs, research documents, etc. are saved on the internal file server promptly
 
 


 
Being a creative force, bringing ideas and perspectives to the agency in general
Proven work experience in client or customer-facing role
Willing to absorb and adapt – applying learnings and knowledge across projects
Ability to work collaboratively, across several projects and team structures
Building strong relationships internally and externally, and providing support where needed
Overly communicative and connecting dots across projects and across team
In line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Very competitive benefits package

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