Retail Sales Consultant

4 weeks ago

City of London Greater London, United Kingdom Victoria Beckham Full time

Job Title: Senior Sales Consultant

Reports To: Retail Director

Victoria Beckham is a prestigious luxury brand renowned for providing exceptional products and unparalleled service to our esteemed clientele. As a Senior Sales Consultant at Victoria Beckham, you will be instrumental in delivering personalised service and tailored shopping experiences to our clients. You will have the opportunity to work with discerning individuals, offering expert guidance, building lasting relationships, and showcasing our luxury collections with passion and expertise.

Serve as a brand ambassador, providing a warm welcome and personalised assistance to VIP clients as they enter the store.
• Conduct personalised consultations with VIP clients to understand their individual style preferences, wardrobe needs, and upcoming occasions.
• Provide styling guidance, outfit coordination, and assistance with accessories to help clients achieve their desired look with confidence and sophistication.

Sales Achievement and Target Attainment:

• Drive sales revenue by actively engaging with VIP clients, showcasing our luxury products, and demonstrating their unique features and benefits.
• Meet and exceed sales targets by leveraging client relationships, maximising up-selling and cross-selling opportunities, and closing sales with professionalism and enthusiasm.
• Maintain accurate records of client interactions, preferences, and purchase history to facilitate follow-up communication and future sales opportunities.

Ensure the visual presentation and merchandising of the store meet the highest standards of luxury and elegance, creating an inviting and inspiring environment for VIP clients.
• Adhering to company policies and procedures.
• Collaborate effectively with team members and management to achieve store goals, uphold brand standards, and contribute to a positive work environment.

Previous experience in luxury retail sales is essential. Proven track record of achieving sales targets and delivering exceptional customer service in a retail environment.
• Competitive salary with performance-based incentives and commission structure.
• Employee perks including access to discounted luxury products.
• Ongoing training and professional development opportunities to enhance your skills and knowledge.

Our decisions respect all people regardless of gender, ethnicity, religion, nationality, disability, sexual orientation, age, social or political belief, or world view.

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