Head of Contract Performance

4 days ago


Peterborough Cambridgeshire, United Kingdom Amplius Full time

Head of Repairs
Salary £85,521 (plus car user allowance)
Location Hybrid - Milton Keynes, Rushden or Peterborough
Here at Amplius, we’re passionate about creating homes and communities that our customers can be proud to live in. We have a new opportunity for a Head of Repairs to lead our approach to regional property maintenance, manage high-performing teams, oversee contractors, drive efficiency and compliance, and deliver excellent repairs, empty homes, and emergency services. You’ll help shape strategies, budgets, and business plans while embedding a culture of performance and putting our customers at the heart of everything we do.
Salary: £85,521 per year (plus car user allowance)
Contract: Permanent, full time
Your week: 36.25 hours (Monday to Friday 8:45am – 5pm)
Location: Hybrid, with a weekly presence in either our Milton Keynes, Rushden or Peterborough office
Collaborate with senior management, Heads of Service, and Regional Directors to shape service delivery and organisational priorities.
* Oversee the delivery of repairs and maintenance, managing contractors, monitoring performance, and driving continuous improvement.
* Develop and implement effective resourcing strategies, including apprenticeships and professional development, to support business growth.
* Ensure budgets, cash flow, and financial controls are accurately managed and aligned with business plans.
* Analyse KPIs, customer feedback, and complaints to maintain service quality and take corrective action where needed.
* Implement health and safety policies, ensure legal compliance, and manage risk across all operations.
Experience managing a large remote team and delivering cost-effective operational services.
* Strong understanding of health and safety, risk compliance, and budget management
* Interest in housing and empathy with the aims of Amplius
* Personable, flexible, and able to apply operational and strategic thinking to achieve better outcomes.
A full UK driving license is essential for this role.
Closing: 4 January
Phone screening: 8 January
Interviews: 16 January


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