Director, Customer Account Manager

3 weeks ago

City of London Greater London, United Kingdom Assembly Global Full time

As a Paid Search Account Director, you will be directing with your team to deliver best-in-class performance for your assembly of clients. You’ll be the guiding force for a team of Account Managers and Account Executives, overseeing their work and nurturing their careers in paid search.

You will empower your team in executing & optimising paid search campaigns to the highest standards as per the Assembly formula for paid search success.
• You will quality control the work produced by your direct team and provide constructive feedback as appropriate for their development.
• Ensure you are adhering to agreed service level agreements and you are directing your team’s operational excellence.
• Train your team to find the insight that can help us fuel growth for clients.
• Supporting line manager with resource planning and recruitment.
• Active senior leader of the search community through internal team meetings, training, events, department projects.
• You direct & quality control the response to briefs from your team ready for client sign-off.
• Collaborate with other teams in your assembly and department to deliver on projects.
• You will be involved in new business pitches, as well as up/cross-selling of our services.
• Support on white papers and thought leadership.

Success will be measured by improved performance and business growth for our clients, effective workflow management through timely project/task completions, effective communication and excellent client feedback. About Search at Assembly

We are growing and building a team of diverse paid search professionals for the future. About Assembly

We're a cutting-edge global agency combining data, tech, and top talent to supercharge the world's best brands. With over a decade in social and environmental impact, we clinched Ad Age’s 2022 Purpose-Led Agency of the Year, championing a diverse, purpose-driven culture.

Join Assembly, and you're instantly with 1,600 digital specialists across 30 global offices, pushing boundaries in omnichannel media, data, and tech to drive brand evolution.

Assembly Europe is on its next growth wave. With roots in performance marketing, we dominate digital. Now, we're blending traditional media with our digital prowess. Operationally proficient with project management skills. You will show an ability to be able to talk to clients clearly about performance and strategy.
• Experience in line management and setting development plans for your direct reports. Excellent knowledge of bid management platforms and other Paid Search technologies (Google Analytics, Google Marketing Platform, Search Ads 360, Adobe etc.).
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